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Setting user permissions for Corporate Control Center Access
Permissions for SiteLink Corporate Control Center access are set separately from SiteLink Web Edition. Within Corporate Control Center, permissions are labeled as Rights. Users with Users and Rights permissions (typically an Admin), can customize which users have access to each location as well as all of the different…
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How do I set up insurance default settings?
SiteLink provides you with a way to set default insurance protection plans for your units so you can easily add insurance coverage during the tenant move-in process both on-site and online. To set up default insurance coverage: 1. From the SiteLink Corporate Control Center, click on Insurance and Protection Plans. 2.…
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SiteLink Corporate Control Center
What is SiteLink Corporate Control Center? SiteLink's Corporate Control Center (CCC) allows you to adjust settings for one or multiple stores, all from one place. You can set user levels, forms, discount plans, revenue management, and more as well as view reports across all locations on your account. Login credentials Your…
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How do I add an Online Move-In link to customer communications?
If you are using Online Move-Ins through SiteLink Web Edition, you can insert a link into your customer communications (such as booking confirmations, quotes, and reservation email templates) to send customers directly to your Online Move-In page. Check out our article about how to enable Online Move-Ins if you haven’t…
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How do I enable Online Move-Ins?
Offering your tenants the option to complete their move-in online gives you the ability to facilitate more move-ins without the need to have in-person contact with your tenants. This can be especially useful in the event that person-to-person contact is not advised (such as during a pandemic). Online move-ins are available…
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Defining Security Levels for your General Setup
Your General Setup in SiteLink Web Edition contains a lot of sensitive settings for your software. Many companies want to define which users are able to access and make changes to specific parts of the General Setup. Your software allows you to grant users the ability to access only specific parts of the General Setup. To…
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How do I lock in my cost of goods?
If you’d like to lock in your cost of goods so that it isn’t changeable by any software user at your company, you can restrict which users can adjust merchandise cost-of goods. This makes reporting for inventory costs more reliable. To lock in your cost of goods: * Access your Security Levels in Corporate Control Center.…
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How to use web rates
A web rate is an alternate rate that you can send through the SiteLink API to display on third-party platforms. ⚠ While SiteLink will send your web rates through the API, your standard rates and push rates (if you are using them and have activated them in Web Template) are also sent through the API. It is ultimately up to…
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How to enable SMS/text messaging?
Before you are able to send text messages through SiteLink, you will need to set up an account with an SMS Service Provider. For more information on SMS Providers can be found in the SiteLink Marketplace. The providers that integrate with SiteLink Web Edition can be found by clicking Setup. Then click SMS/Texting under the…
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How do I create a discount plan and restrict by Availability, Occupancy, or Unit Types?
Discount plans can be used to give tenants free months, a discount off one month, a permanent discount and more. You can specify when to apply the discount such as only applying to specific unit types, or only under certain occupancy thresholds. To create a discount plan, first navigate to Setup in SiteLink Web Edition.…
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How do I setup Web Template and generate URLs for my web developer?
From the Corporate Control Center, click on Website and Web Template Setup. Select the site that you would like to create a template for and then click Next. Click on the Web Template eCommerce Gateway tab. Click on each tab on this page and fill out all the settings that fit your situation. All of the required fields in…
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How do I enable ePhotos?
The eFile feature stores your photos in the cloud, so that you can access them from any of your computers using SiteLink Web Edition. Newer SiteLink Web Edition accounts will default to using eFile and ePhotos, however if you have an older account, you may need to upload your locally stored photos and opt into this…
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How do I add an employee?
If you need to add an employee to have access to SiteLink, first navigate to Setup in SiteLink Web Edition. Then click Employees. To add a new user, click Add on the right had side. Fill out the required information highlighted in green. * Security Level designates the level of access a user has. These security levels can…
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How do I create or edit a form?
In SiteLink, Forms are the documents you send out to customers, such as invoices, late letters, quotes and receipts. Create or Edit a form In SiteLink Web Edition, click Setup. Click Form Setup. You will see a list of all the documents in your database and whether the document you are using is RTF or HTML. * An RTF…