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How do I correct a payment (before the daily close)?
If you have not yet performed the daily close, you can easily make adjustments to payments that have been collected throughout the day. Log into SiteLink Web Edition and click Adjustments and then Ledger Adjustments. Click on the tenant that corresponds to the incorrect payment and click Next. Then click Void Receipt. If…
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How do I find a discrepancy in the daily close?
Log into SiteLink Web Edition and navigate to Operations and then Daily Close. Count and Enter Receipts You will notice the Receipts column (on the left) has all zeros in it. This is the section where you will be entering the total of the physical receipts you have taken since your last close in order to compare those…
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Insufficient notice fees
The insufficient notice fee allows you to charge tenants who did not give enough notice an extra fee during move -out. This feature gives you all of the information you need regarding move-out notice right on the Move Out screen. When a tenant gives notice, if the feature is enabled, SiteLink will record both the date on…
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Miscellaneous adjustments
You can use the Miscellaneous adjustment option any time an adjustment needs to be made that cannot be recorded to a specific account. For example: If you count up the cash collected at the end of the day and the total comes up 5 dollars short of what SiteLink said was collected that day. You will not be able to close with…
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Charging late fees based on a percentage of rent owed
Late fees can be assessed based on the percentage of rent owed by the tenant or based on a fixed amount. Charging late fees based on a percent of rent allows late fees to be added to accounts only when the tenant owes more than a certain percentage of their rent rate. This may be a good option for you if you have a wide…
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Receipt Audit
The Receipt Audit page allows you to compare your bank statement with the receipts in SiteLink and check off the receipts as you find them on your bank statement. This feature will help you cross-check your SiteLink receipts against your bank statement and eliminates the need for two separate reports. Note: This step is…