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Troubleshooting: Web template errors when using an iFrame
The SiteLink Web Template is a free service for SiteLink Web Edition users that provides basic booking and payment functionality. An iFrame is often used to display the Web Template on SiteLink customers’ websites. However, many modern web browsers have begun restricting 3rd-party cookies which affects any websites using…
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How do I refresh the data in SiteLink Web Edition
Refreshing your SiteLink data will update your local cache database so that the data on each computer matches up. If you make changes in SiteLink Web Edition or Corporate Control Center and use multiple computers, you will need to refresh the data or restart any open programs to apply changes you’ve made on another…
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Troubleshooting: Units are not available for Online Move-Ins
If you have already enabled Online Move-ins in SiteLink but the option for customers to move in online is not showing on your website or SiteLink store, or if SpareFoot customers are unable to complete their move-in from their reservation confirmation, check the following in SiteLink Web Edition. There must be at least one…
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How to resolve the "SiteLink detected a database consistency" error
If you receive an error message within SiteLink stating “SiteLink detected a database consistency error,” it means that your local database will need to be reset before actions like auto billing can occur. To reset your local database, please follow the instructions listed below. * Close SiteLink. * Re-open SiteLink. *…
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Data is not syncing or error message received when logging in
SiteLink Web Edition keeps a local cache database on your computer. If one of the following occurs, you may need to perform a reset to ensure this data is syncing correctly from the server. * You have multiple computers and a transaction shows on 1 computer but not the other/s. * You receive a data error when you try to…