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How do I send a one-time mass email to my tenants? [SiteLink Web Edition]

Ashley_DAshley_D TXRegistered User, Registered Moderator, Community Manager
edited June 2019 in Advanced Operations FAQs

In some cases, you may need to send a one time mass email to your tenant base. For example, to let them know that your parking lot is being repaved or to notify them of upcoming holiday hours.

Note: If you would like to create an email event to send to individual tenants, please check out this article.

Create the form for the email you wish to send

First, make sure you are logged into SiteLink Web Edition. If you need help logging in, please contact your account admin or Tech Support at [email protected]

1. Navigate to Setup


2. Click on Form Setup

3. Click Add and then create the form using either HTML or RTF.

To send the email

1. Go to Company and click Forms.

2. Select the document that you want to email from the menu on the left.

3. Select the tenants that you want to email.

You can do this by either using the wizard in the top right or select all.

The Wizard allows you to choose from a host of categories rather than selecting All tenants or one by one.

4. Select E-mail and then click Process.

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