Insufficient notice fees

Ashley_D
Ashley_D Registered User, Registered Moderator, Community Manager ✭✭✭
edited November 2021 in Billing and Accounting

The insufficient notice fee allows you to charge tenants who did not give enough notice an extra fee during move -out. This feature gives you all of the information you need regarding move-out notice right on the Move Out screen.

When a tenant gives notice, if the feature is enabled, SiteLink will record both the date on which the tenant intends to move out and the date the tenant notified you of their intent or gave notice. 

You can activate this settings under the Program Defaults screen on the Move Out tab.


If this feature is enabled, you will see the option to apply the fee during move-out on the Move Out screen itself. You will see the date you were notified by the customer and the date of the move-out. You can then decide if you would like to charge the fee by checking the box to apply it.

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