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If you prefer tenants to come into the office before accessing your facility when they’ve moved in online, you can edit your Web Template settings to withhold tenants’ gate codes. This ensures that they physically come into your office to obtain their gate code before they can access their storage unit or set up their account.
To withhold gate codes:
After you’ve edited your settings, any tenant who moves in online will have to make contact with the office at that location in order to obtain their gate code. Their confirmation will tell them to contact your office for their gate code.