December 9, 2015 Version History Release
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Ashley_D
Registered User, Registered Moderator, Community Manager ✭✭✭
The following is a list of improvements included in the SiteLink Web Edition live update on December 9, 2015
Highlights
Framework Update
- IMPORTANT NOTICE: SiteLink currently uses Microsoft .NET 3.5 Framework as its architecture and is migrating to the newer 4.5.2 Framework. After December 31, 2015, SiteLink will no longer support and will not run on Windows computers that do not have the Microsoft .NET 4.5.2 Framework installed.SiteLink is PCI Level 1 Certified, which is the highest level of payment card industry security. SiteLink uses the best security and encryption available. This level of security requires installation of the Microsoft .NET 4.5.2 Framework.For your convenience, after the December 9th software update, computers running SiteLink that do not have the Microsoft .NET 4.5.2 Framework installed will see a popup window alerting them so. This popup will contain a "Next" button which automatically launches the Microsoft .NET 4.5.2 Framework installer to ensure you do not have any interruptions of service. You can continue using SiteLink while the Microsoft .NET 4.5.2 Framework is being installed.
Added Twilio as an SMS provider
- One of the largest SMS providers in the world.
- Save time and money using Twilio’s Local Connectivity Pricing structure. Send text messages for less than a penny!
SiteLink Web Edition
Calendar
- Reminders: Fixed a problem that could cause SiteLink to close if you edited the date of an existing reminder.
Competitor Tracking
- Fixed an issue that could prevent the reference unit from being saved.
Credits
- Corrected an issue that could prevent a charge from being credited off an account if that charge had previously been partially credited already.
CRM
- Processing a CRM event now logs a note for all CRM event trigger types.
- Corrected a problem that could prevent html from showing in the list of available file attachment formats when emailing html leases from the move-in screen.
- Corrected an issue that could prevent emailing an html letter successfully.
Forms
- Corrected an issue that could prevent the accurate display of Chinese characters on html letters.
Inquiries and Reservations
- Corrected an issue that could show an inaccurate vacant unit count for certain unit types on the unit selection screen on the Inquiries and Reservations screen.
- Corrected an issue that could prevent a tenant note from being left whenever a quote or booking confirmation is sent via email, printing or SMS.
Insurance
- Corrected a problem that could generate inaccurate refund amounts due for insurance payments that had been previously NSF’ed and then cancelled.
Invoicing
- Corrected an issue that could cause SiteLink to hang up in certain situations after reprocessing unpaid invoices.
Ledger Adjustments
- Corrected an issue that could prevent a tenant’s ledger from showing a permanent discount plan name if the plan was added via the Adjustments / Ledger adjustment screen.
Login Screen
- Corrected an issue that could prevent missing or incorrect onscreen text if the preferred language setting is changed under the options screen prior to logging into the program.
- Updated the text on the end of life message that users of the Windows XP operating system see during the sign-in process.
Mail Service
- Adjusted the form margins when using Simply Certified Mail to provide improved compatibility with 3rd party mail service printers.
Merchandise Purchase
- Added the ability to discount the total value of a merchandise sale for our Australasian customers using inclusive taxation.
Move-In
- Corrected an issue that could prevent push rates from being returned for SiteLink users that have implemented Move-ins via the API.
- Corrected an issue to prevent a duplicate gate code situation whenever an older/previously moved out tenant is moved back in that had the same gate code as a current tenant.
- Corrected an issue that could cause non expiring move-in discounts to not be reported properly if the move-in was performed from a kiosk / API.
- Resolved an issue that could cause multiple rent charges to be due at the time of move-in if the move-in was being saved for a future date and additional charges such as recurring charges or merchandise were added during the move-in process.
Payments
- Updated SiteLink to more reliably process credit card transactions when the card number that is stored has spaces included.
- Corrected an issue that could prevent a user from verifying credit card AVS information if their security access was configured to prevent them from seeing a tenant’s full card number.
- Fixed an issue that could prevent tenant photos from showing properly on the payment screen for sites that had large numbers of tenant photos stored.
- Credits: Corrected an issue that could allow a user credit a charge without providing a reason, even if activity logging is configured to require one.
- Edit Charges and Payments: Corrected an issue that could create gaps in rent charges when recurring charges are included on the account for future dates.
- Edit Charges and Payments: Resolved that issue that could under certain conditions cause charges to round when using the updated edit charges and payments screen.
- Edit Charges and Payments: Corrected an issue that could prevent discounts from applying or showing correctly if the tenant is renting multiple units.
- Edit Charges and Payments: Corrected an issue that could cause a “Discount is greater than remaining charge balance owed” message when adding a discount.
- Edit Charges and Payments: Corrected an issue that under certain conditions could allow a user to manually add a discount plan that had expired.
Phone Integration
- Updated some provider contact information on the Phone Integration setup screen.
Photos
- Updated SiteLink to be more compatible with a wider variety of image scanners.
- Updated the eFiles conversion process to account for missing photos or photos that are present but not in the expected Photos sub-folder.
- Updated the SiteLink eFiles feature to prevent the occurrence of maximum file size errors when scanning in images or documents.
Portable Storage
- Corrected an issue that could prevent recurring charges and charge totals from showing properly on mobile reservations.
- Corrected a problem with the “clone checked units to reference unit pricing” box not updating charges for all units.
- Dispatch: Corrected issue where “Show All in Date Range” on mobile Dispatch screen could cause problems when completing services.
- Mobile Reservation: Resolved an issue that could prevent the charge amounts for recurring charges from showing correctly when added onto a mobile reservation.
Refunds
- Modified the program so SiteLink users that have Chase Paymentech as their credit card processor will have more reliable refund processing.
Reminders
- Corrected an issue that could cause a reminder to inadvertently show after you convert your tenant photos to eFiles.
Reports:
- Improved report calculations for net change of new insurance policies in a given period.
- Accounts Receivable Report: Updated to ensure the beginning balance of any given report period matches the ending balance of the previous period.
- Credit Card Payments Report: Changed the report to load in landscape mode in order to better accommodate the amount of data being presented without having to truncate certain columns.
- Credit Card Payments Report: Corrected an issue that could cause certain verified payments to show as ‘web edition only’ on the credit card payments reconciliation report (SLMS Customers only.)
- Daily Deposit Report: Corrected a problem with merchandise sales not being reported correctly on the daily deposit report when sold via a kiosk.
- Map Tenants Report: Corrected a problem that could prevent the Google map from completely filling the available space inside the map window onscreen.
- Manager Activity Report: Updated to more accurately show insurance policies that are created and cancelled on the same day, so it will reconcile with other reports that show insurance counts.
- Price List Report: Corrected an issue that could cause the price list report to not show push rates correctly if unit revenue management setup was configured to round off the rates.
- Unit Inventory Report: Corrected an issue that could prevent the unit size from showing on the Unit Inventory report (Portable Storage Sites Only.)
Scheduled Move-Out
- Corrected an issue that would prevent the Intent to Vacate Notice letter prompt from appearing if the move out was scheduled via the site map.
Setup
- Printing and Reports: Added a new ‘Collate Pages’ check box to force collation when printing.
- Security Levels: Added a new security level to allow or restrict the ability to manually discount a charge.
- Program Defaults: Added new A4 paper-size printing option to improve landscape report printing for SiteLink customers in regions that do not use the US standard letter size.
SiteLink eSign:
- Added two new keywords for use on forms (Initials1Optional and Initials2Optional).
Site Map
- Changed map color of unrentable units for improved visualization.
- Updated the scaling functionality of map to more accurately display for sites using metric unit sizes.
Tasks and Letters
- Resolved an issue that could prevent multi-page past due letters from collating properly when printed from the Past Due Tasks and Letters screen.
- Corrected an issue that could cause all previously auctioned tenants to show on the reverse auction list instead of those auctioned in the last 7 days.
Transfers
- Corrected an issue that could prevent a transfer from one unit to another if the original move in was scheduled for a future date.
- Corrected multiple issues related to transferring tenants from one unit to another.
- Corrected an issue that could prevent a unit transfer from happening if the ledger you were transferring from had multiple discounts applied to it.
- Corrected an issue that could prevent a transfer if the ledger being transferred from had a future move-in date.
Corporate Control Center
CRM
- Corrected an issue that could cause duplicate CRM events from being created when when added or cloned via Corporate Control.
- Corrected an issue where CRM events could be duplicated if an existing event name was added/edit and multiple target locations were selected.
General:
- Corrected an issue that could cause cause a duplicate unit type to be created if the lease number associated with a particular unit type is changed via corporate control center while multiple site locations are selected.
Inquiries and Reservations
- Corrected an issue that could prevent a tenant note from being left whenever a quote or booking confirmation is sent via email, printing or SMS.
Marketing
- Corrected an issue that could cause duplicate Marketing responses if an existing response is edited via corporate control with multiple locations selected.
- Corrected an issue that could cause cause duplicate discounts to be created via corporate control when multiple locations are selected and the target site(s) already has a plan with the exact same name.
Price Optimizer
- Updated text instructions to better explain the process of exporting and importing rate changes.
- Fixed an issue that could prevent scheduling tenant rate increases via Corporate control center if one or more of the selected tenants has a permanent discount.
- Resolved an issue that could prevent successful rate importation on computers that do not have Microsoft Excel installed.
Reports:
- Added a NEW consolidated Rent Budget Analysis Report to corporate control center.
- Improved report calculations for net change of new insurance policies in a given period.
- Resolved an issue that could prevent exporting reports / data from corporate control to locations on your hard drive other than the Desktop when using Windows 10.
- Accounts Receivable Report: Updated to ensure the beginning balance of any given report period matches the ending balance of the previous period.
- Credit Card Payments Report: Corrected an issue that could cause certain verified payments to show as ‘web edition only’ on the credit card payments reconciliation report (SLMS Customers only.)
- Daily Deposit Report: Corrected a problem with merchandise sales not being reported correctly on the daily deposit report when sold via a kiosk.
- Manager Activity Report: Updated to more accurately show insurance policies that are created and cancelled on the same day, so it will reconcile with other reports that show insurance counts.
- Price List Report: Corrected an issue that could cause the price list report to not show push rates correctly if unit revenue management setup was configured to round off the rates.
Tenant Accounts
- Fixed an issue that could cause no tenant note to be left if the tenant’s street address or email address is edited via Corporate Control.
SiteLink Web Template
Payments
- Corrected an issue that could cause an ACH web payment failure if the site is configured for a currency other than US dollars.
Mobile Reservations
- Made adjustments to the mobile reservations webpage to account for a wider variety of mobile devices screen sizes, so all required fields show onscreen in both portrait and landscape orientations.
Web Payments with SiteLink Merchant Services
- Corrected an issue that could cause a “no credit card processor” message to appear for customers using SLMS in Canada when making online payments with the web template.
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