June 11, 2019 Version History Release

Ashley_D
Ashley_D Registered User, Registered Moderator, Community Manager ✭✭✭
edited June 2021 in SiteLink: What's new


The following is a list of improvements included in the SiteLink Web Edition live update on June 11, 2019.

Receipt Audit
  • We’ve added a new feature called “Receipt Audit” that allows you to compare your bank statement against the receipts in SiteLink and check them off as you go. You can access this area of SiteLink by clicking Receipt Audit on the Operations page of SiteLink Web Edition. This is a convenience feature – it does not impact financial reporting or interact with anything outside of the screen. Learn more on our storage forum.
Charging late fees based on a percentage of rent owed
  • We’ve added the option to charge late fees based on the percentage of rent that the tenant owes in addition to the previous option to charge the fee based on a flat amount owed. This feature allows late fees to be added to accounts only when the tenant owes more than a certain percentage of their rent rate. Learn more on our Storage Forum.
Added Detail for Miscellaneous Adjustments
  • We’ve added the ability to record specific adjustments and record more detail for debit and credit adjustments in your miscellaneous adjustments under Daily Close. Learn more on our Storage Forum.

 

New to SiteLink myHub and SiteLink Web Edition

Insufficient Notice Fee
  • We’ve added the option to include a fee for tenants who didn’t give sufficient notice for their move-out. If you choose to enable this feature, SiteLink will record the date on which the tenant intends to move out and the date the tenant notified you. You will then see the option at move-out to charge the tenant the insufficient notice fee. This setting is controlled on the Move-Out tab in the Program Defaults section. Learn more on our Storage Forum.

 

New to SiteLink myHub

Automatic Logouts
  • We’ve added automatic logouts to SiteLink myHub. Automatic log-out is now based on employee settings, as set in Web Edition, will now apply in myHub.
Merchandise Voids & Refunds
  • We've added the ability to void and refund merchandise purchases in myHub.

 

Operational Changes

Historical Web Lead Tracking
  • We’ve added historical lead tracking to the Lead Funnel report in SiteLink. Now, the Lead Funnel report will reflect a lead's state as of the reported period, providing you with more accurate, focused information.

 

New Integrations

We’ve added the following integrations to SiteLink products.

storEDGE Websites
  • SiteLink now integrates with storEDGE websites. This integration allows online move-ins through SiteLink Web Template, including discounts that can be auto-applied at move-in.
Bear Box Gate Integration
  • SiteLink now integrates with Bear Box gates. This integration also includes an expanded field for gate codes that enables codes with more characters.
Simple Certified Mail
  • We’ve updated the Simple Certified Mail integration to include your site email address so that Simple Certified Mail can notify you if letters you send are rejected and/or not printed.

 

Repairs

Duplicate Units
  • We’ve repaired the issue that caused duplicate units to show for tenants.
Security Deposits
  • The issue causing incorrect security deposit paid amounts during move-out has been resolved.
AVS Required
  • We’ve improved the payment experience for sites with AVS Required enabled. Now, the program will no longer require a valid AVS result before saving AVS information on a tenant account.
Better Credit Card Security
  • We’ve fixed the issue that allowed tenants to setup/change their autopay settings when making a payment through the SiteLink Payment Web Template even though the site’s setting disallowed updating credit card information through the website template setup.

 

Other Updates

AWS Migration
  • We’ve migrated our platform to Amazon Web Servers. This integration provides a higher level of server reliability, speed and performance. After a year of careful planning and execution, the migration is now complete.
Batch Automation Improvements
  • We’ve improved the stability of batch automation.

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