What Is The Difference: Overlock And Gate Lockout? [Software Setup] [FAQ]

Ashley_D

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When talking about technology integrations in regards to access, why can I perform an overlock and a gate lockout - what's the reason for each?

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SiteLink Tech Support Answer
Here are the key differences between overlocking and gate lockouts and their true meanings in the self-storage industry.
Unit Overlock: 
Overlock is a status that can be placed on a unit to signify that a second lock has manually been placed on the tenant's past due unit to prevent them from opening the unit. Overlock status must be applied and removed manually by a site manager by processing the Overlock and Reverse: Overlock events in SiteLink.
Gate Lockout: 
Gate Lockout is an automatic event that marks a tenant's gate access code as delinquent. SiteLink will automatically update your gate software to reflect that the tenant's access code should no longer allow them through the gate. Once the tenant has paid and is no longer past due SiteLink will automatically update the access code status to allow the tenant through the gate again.