How Do I Return Merchandise? [Advanced Operations] [FAQ]

SiteLink_System NA ✭✭
edited April 2017 in Advanced Operations FAQs

Did the tenant or walk-in customer buy too much merchandise? Learn how to return merchandise.
SiteLink Technical Support Answer
Click Adjustments
• Click Returns & Inventory Adjustments
Step 1
• Click Return
• Enter the receipt number or search
Step 2
• Enter the Reason
Step 3
• Click on the item to be returned
• Click on the Green + sign to add
• In Return Selected Items, enter the quantity to be returned.
Repeat Step 3 for all returned items
Step 4
Choose either:
• Leave Refund on Account: This option will allow applying the Returned Refund Amount to the tenants account. If a Walk In POS you must return to Customer.
• Return to Customer
• Complete transaction

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