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How Do I Add Authorized Merchant Services Users To The Virtual Terminal? [FAQ]


I want to give a member on my team access to the virtual terminal, where do I add them?

SiteLink Technical Support Answer
If you are the merchant services administrator and you wish to add authorized users, log into your virtual terminal and go to the Administration tab. Then click Create New User. Fill in the requested fields in the Contact tab. Important: before clicking Create, you must click on the Login tab and fill in the requested fields. The Login tab will also allow you to choose which access level and privileges you want this user to have. One you have completed the Login tab, click Create.


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