Separating units on an account

Is it possible to separate units under one account?

Comments

  • teamcapitola
    teamcapitola Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    edited May 2018

    There's a hidden menu option.

    Company --->Utilities . Press Ctrl + Shift + T , then click on "Move Ledger to Another Tenant"

    Here you can separate linked units, or link two units to one occupant.

    To separate linked units, you will  "add"  (an occupant) into the right column, then "transfer" one of the linked units to it (thereby separating it)

  • Fromthe808
    Fromthe808 Registered User
    It works! Thank you
  • teamcapitola
    teamcapitola Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    If you ever get stuck (or nobody on the forum answers), give Sitelink Tech support a call or an email; I can't tell you how many times they have helped me fix problems and mistakes over the years, and they'll always walk you through the best solution.
  • Sue_C
    Sue_C Daily Operations Certified, Advanced Operations Certified, Administrator Certified ✭✭✭✭✭

    There's a hidden menu option.

    Company --->Utilities . Press Ctrl + Shift + T , then click on "Move Ledger to Another Tenant"

    Here you can separate linked units, or link two units to one occupant.

    To separate linked units, you will  "add"  (an occupant) into the right column, then "transfer" one of the linked units to it (thereby separating it)


  • rowlettmain
    rowlettmain Registered User
    Does anyone know how to link units (after move-in) using Sitelink Stand Alone edition?
  • ESS
    ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    edited December 2019
    Does anyone know how to link units (after move-in) using Sitelink Stand Alone edition?

     As described by @Sue_C that will be how you link the accounts, as well.
  • Orkocean
    Orkocean Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    ESS said:
    Does anyone know how to link units (after move-in) using Sitelink Stand Alone edition?

     As described by @Sue_C that will be how you link the accounts, as well.
    Not sure if stand alone edition operates the same as web edition, if so then that is correct. If not, no clue :)
  • ESS
    ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    Orkocean said:
    ESS said:
    Does anyone know how to link units (after move-in) using Sitelink Stand Alone edition?

     As described by @Sue_C that will be how you link the accounts, as well.
    Not sure if stand alone edition operates the same as web edition, if so then that is correct. If not, no clue :)
    What is the "stand alone edition". I thought there was only web and myhub
  • rowlettmain
    rowlettmain Registered User
    Stand Alone edition does not operate the same as Web edition.
  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    edited December 2019
    ESS said:  What is the "stand alone edition". I thought there was only web and myhub
    Stand Alone is not web based.  You buy the software and install it on your computer and run it completely from there.  
  • Eric_Lewis
    Eric_Lewis Registered Moderator, Community Manager, SiteLink Tech Support, Daily Operations Certified, Advanced Operations Certified, Administrator Certified marketplace moderator
    For SiteLink Standalone, goto Company, Setup Checklist, CTRL ALT T. Follow the same process with one exception. If you are splitting units you are not able new tenant profile from this screen. First goto Operation->Tenants->add, create your tenant and then follow the process. 

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