Sending Invoice

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Irene_Pace
Irene_Pace Registered User, Daily Operations Certified, myHub Certified
I need some help. I noticed that when I move a tenant in on SiteLink, I have to go back into Ledger Settings and check the box "Send an Invoice", why does it not automatically do that, if I forget, my tenants will not get an invoice sent to them. How can I change this?

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  • AnitaJohnson1269
    AnitaJohnson1269 Registered User ✭✭✭✭
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    It's in your setup, program defaults. under the tab invoice determine how many days prior to due date.  Under Printing & Reports tab, make sure print an invoice has checkbox.   I'm pretty sure that's how I got mine to always be checked. 
  • Irene_Pace
    Irene_Pace Registered User, Daily Operations Certified, myHub Certified
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    thanks, i'll try it.
  • skinman
    skinman Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
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    When you reach the charges page while doing a move in you can set the send an invoice under the billing section of that screen. or are you saying that it isn't there?
  • Garrett_Boone
    Garrett_Boone SiteLink Tech Support, Daily Operations Certified, Advanced Operations Certified, Administrator Certified ✭✭✭
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    Hi @Irene_Pace

    New tenants can automatically be set up for invoicing by going to Setup -> Program Defaults -> Move In and selecting "Default to send invoices to new tenants." This will enable invoicing for all new move ins by default. 
  • Irene_Pace
    Irene_Pace Registered User, Daily Operations Certified, myHub Certified
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    thank you skinman and Mr. Garrett Boone, for your help. I got it now. 

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