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Emergency after hours phone number
How do you handle emergencies that happen after your office is closed? I thought the call center (Open Tech) was supposed to call the onsite manager if a customer has an emergency. My office closes at 5PM, the facility closes at 9PM. Our company does not supply us with a cell phone or phone number for emergencies. I am…
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JANUARY 2018 POLL: What software do you use to manage incoming calls to your facility?
Leave a comment to elaborate on your workflow. Do you wish it had more features? Or maybe you don't use any software, tell us what works for your store!
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Six Things You Didn't Know About INSOMNIAC Live Self-Storage Call Center!
1. Answered promptly, usually on the first ring, so you don’t miss any sales opportunities 2. Answered by industry specialists. Training, industry experience and attitude make all the difference 3. Answered consistently, so your brand is properly promoted 4. Answered by a bilingual staff, so you don’t miss out on sales or…