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Answers to common how-to questions about SiteLink.
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Learn about recent updates to SiteLink

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A forum for the SiteLink community. Open to the entire self-storage industry.

Categories	Recent Posts	Comments	Latest Post
Expand for more options. What's New Learn about recent updates to SiteLink	34	0	Storable Payments: What's New 2023 Ashley_D • January 10 in Storable Payments: What's new
Expand for more options. SiteLink: What's new	30	0	SiteLink: What's New 2023 Ashley_D • January 10 in SiteLink: What's new
Expand for more options. Storable Payments: What's new	4	0	Storable Payments: What's New 2023 Ashley_D • January 10 in Storable Payments: What's new

Categories	Recent Posts	Comments	Latest Post
SiteLink General Discussions Software Operations	1.8K	8.6K	Web Edition very slow on refreshing themage • June 2 in SiteLink General Discussions
SiteLink myHub Tablets Rock!	93	351	Chip Card Reader springfield39 • April 15 in SiteLink myHub
Lead to Lease Attract leads then convert them to rentals	54	249	Lead to Lease Letters morespacewa • May 16 in Lead to Lease
Price Optimization Use Tools - Get More	26	46	Scheduled Rate Change Report storable_support • April 2022 in Price Optimization
SiteLink Certified Professional News & info about SiteLink's online training courses	37	111	BIG NEWS! New SCP course launched: SiteLink myHub MamaDuke7 • March 14 in SiteLink Certified Professional
How-To's Answers to common how-to questions about SiteLink.	258	32	Possible issues with Storable's new website conversions from StorEdge themage • May 11 in SiteLink, SpareFoot & storEDGE merge
Expand for more options. Gate setup and Access Control	11	0	Storable Access Control: The Accessors page Ashley_D • July 2022 in Gate setup and Access Control
Expand for more options. Email setup and troubleshooting	6	0	How do I use Google app passwords with SMTP email in SiteLink? Ashley_D • April 2022 in Email setup and troubleshooting
Expand for more options. Software Setup	2	0	What Is The Difference: Overlock And Gate Lockout? [Software Setup] [FAQ] Ashley_D • March 2021 in Software Setup
Expand for more options. Unit Setup	2	0	How do I add a unit to the map? Ashley_D • July 2019 in Unit Setup
Expand for more options. Basic Operations FAQs	11	0	How do I run a Live Update? Ashley_D • October 2020 in Basic Operations FAQs
Expand for more options. Advanced Operations FAQs	14	0	Setting user permissions for Corporate Control Center Access Ashley_D • October 2020 in Advanced Operations FAQs
Expand for more options. Billing and Accounting	18	0	SCA Compliance FAQ (SiteLink UK customers only) Ashley_D • August 2021 in Billing and Accounting
Expand for more options. Troubleshooting	5	0	Troubleshooting: Web template errors when using an iFrame Ashley_D • October 2020 in Troubleshooting
Expand for more options. Reports	6	0	How do I set up Reporting Jobs? Ashley_D • March 2022 in Reports
Expand for more options. Storable Payments	21	0	How do I pre-authorize a payment? Ashley_D • March 2022 in Storable Payments
Expand for more options. Training Videos	99	0	Editing Forms - SiteLink Training [Video] Ashley_D • January 2021 in Training Videos
Expand for more options. Other Resources	6	0	California Consumer Privacy Act (CCPA) Ashley_D • January 2022 in Other Resources
Expand for more options. SiteLink, SpareFoot & storEDGE merge	56	32	Possible issues with Storable's new website conversions from StorEdge themage • May 11 in SiteLink, SpareFoot & storEDGE merge

Categories	Recent Posts	Comments	Latest Post
Starting Out in Self-Storage Ask Questions and Share Information	71	444	Daily report viewing problem 1OujiKitty • February 6 in Starting Out in Self-Storage
3rd Party Management Discussions on Regional and Local Services	3	23	Find the Management Company That's Right for Your Business AmandaWalace • June 2021 in 3rd Party Management
Regional Discussions Find Your Neighbors	218	241	Arkansas artlaz • May 9 in Arkansas
Miscellaneous Discussions Daily Operations	180	798	Wants their unit weeks after the auction.... BusyProperties • April 21 in Miscellaneous Discussions
Industry Webinars Presentations and Q&A from Industry Leaders	38	59	As an owner/operator, are you going to the 2023 ISS World Expo in Las Vegas in April? SelfStorageSMS • April 7 in Industry Webinars

Categories	Recent Posts	Comments	Latest Post
Self-Storage Website Design & Listing Services Maximize Your Online Presence	62	27	How to Pack Everything For Your Move in One Day [Blog] SpareFoot • May 17 in SpareFoot
Credit Cards & Payment Processing Control Your Capital	26	55	How do I clear ACH Get Returns? themage • 11:34AM in SiteLink Merchant Services
Self-Storage Call Centers & Kiosks Never Miss A Lead	32	37	Can sitelink recognize when an elease has been completed and allow tenant access to gate code? storable_support • March 23 in Call Here
Notifications, SMS & Phone Integrations Connect With Your Self-Storage Customers	47	25	SMS options Nancy1972 • March 24 in SMS Resources, LLC
Self-Storage Insurance, Legal & Auctions Find the Integration That Works for You	88	46	How to Make Money Selling Niche Products on Online Auction Sites JerryCord • April 11 in SelfStorageAuction.com
Self-Storage Revenue Management & Analytics Knowledge is Power	11	6	Questions about Self Storage Pricing? FernandoCourts • May 2021 in Veritec Solutions
Gates & Access for Self-Storage Facilities Gate Access, Door Alarms and Security Systems	20	63	PTI User list OHS • March 23 in PTI Security Systems
Ancillary Services for Self-Storage Facilites Additional Services and Products Increase Revenue	7	13	Ideas for painting numbers on outside of bldg. ScotPrahs • June 2021 in Complete Controller

Categories	Recent Posts	Comments	Latest Post
News Current Events	64	74	Unpacked Newsletter storable_support • March 28 in News
Opinion Unpack Your Thoughts	31	224	Lock cutting ESS • May 31 in Opinion
Lifestyle Live a Little	148	546	Guess which US city is losing residents faster than any other? You may be surprised... Oren • April 6 in Lifestyle General