Welcome to StorageForum

A forum for the SiteLink community. Open to the entire self-storage industry.

Categories	Recent Posts	Comments	Latest Post
Expand for more options. What's New Learn about recent updates to SiteLink	32	0	SiteLink 2022: What's New Ashley_D • January 11 in SiteLink: What's new
Expand for more options. SiteLink: What's new	29	0	SiteLink 2022: What's New Ashley_D • January 11 in SiteLink: What's new
Expand for more options. Storable Payments: What's new	3	0	Storable Payments 2022: What's New Ashley_D • January 11 in Storable Payments: What's new

Categories	Recent Posts	Comments	Latest Post
SiteLink General Discussions Software Operations	1.6K	7.5K	Credit on Account/Reverse Late Fees & Administrative Fees (2 similar issues) storable_support • June 2 in SiteLink General Discussions
SiteLink myHub Tablets Rock!	87	319	How to remove a unit? MamaDuke7 • May 3 in SiteLink myHub
Lead to Lease Attract leads then convert them to rentals	51	240	Texting Prospects Iamkathleen • June 17 in Lead to Lease
Price Optimization Use Tools - Get More	26	46	Scheduled Rate Change Report storable_support • April 6 in Price Optimization
SiteLink Certified Professional News & info about SiteLink's online training courses	33	99	New site for certification Storable Training modules ESS • February 16 in SiteLink Certified Professional
How-To's Answers to common how-to questions about SiteLink.	287	25	How do I use Google app passwords with SMTP email in SiteLink? Ashley_D • April 26 in Email setup and troubleshooting
Expand for more options. Gate setup and Access Control	9	0	Storable Access Control: Where can I view a log of access activity? Ashley_D • April 12 in Gate setup and Access Control
Expand for more options. Email setup and troubleshooting	6	0	How do I use Google app passwords with SMTP email in SiteLink? Ashley_D • April 26 in Email setup and troubleshooting
Software Setup	7	0	Recommended Hardware For SiteLink Ashley_D • March 2021 in Software Setup
Unit Setup	5	0	How do I add a unit to the map? Ashley_D • July 2019 in Unit Setup
Basic Operations FAQs	15	0	How do I run a Live Update? Ashley_D • October 2020 in Basic Operations FAQs
Advanced Operations FAQs	14	0	Setting user permissions for Corporate Control Center Access Ashley_D • October 2020 in Advanced Operations FAQs
Billing and Accounting	22	0	SCA Compliance FAQ (SiteLink UK customers only) Ashley_D • August 2021 in Billing and Accounting
Troubleshooting	5	0	Troubleshooting: Web template errors when using an iFrame Ashley_D • October 2020 in Troubleshooting
Reports	10	0	How do I set up Reporting Jobs? Ashley_D • March 2 in Reports
SiteLink myHub	15	0	How do I perform a Daily Close in SiteLink myHub? Ashley_D • June 2020 in SiteLink myHub
SiteLink eSign™	7	0	How do I reprint an eSign Lease? [SiteLink Web Edition] Ashley_D • June 2019 in SiteLink eSign™
Website Features	2	0	How Do I Know If A Tenant Has Paid Online? [Website Features] [FAQ] SiteLink_System • -
Storable Payments	21	0	How do I pre-authorize a payment? Ashley_D • March 16 in Storable Payments
COVID-19 Best Practices	1	0	COVID-19 Best Practices Ashley_D • March 2020 in COVID-19 Best Practices
Training Videos	99	0	Editing Forms - SiteLink Training [Video] Ashley_D • January 2021 in Training Videos
Become a Feedback Partner	2	3	Vanilla testing image uploads VanillaTest • February 17 in Become a Feedback Partner
Expand for more options. Other Resources	5	0	California Consumer Privacy Act (CCPA) Ashley_D • January 5 in Other Resources
SiteLink, SpareFoot & storEDGE merge	44	22	Tax Exemption SLambie • June 22 in SiteLink, SpareFoot & storEDGE merge

Categories	Recent Posts	Comments	Latest Post
Starting Out in Self-Storage Ask Questions and Share Information	71	440	Adding new build Units, price New ones the same as the old or up the price?? Dixie1980 • March 31 in Starting Out in Self-Storage
3rd Party Management Discussions on Regional and Local Services	3	23	Find the Management Company That's Right for Your Business AmandaWalace • June 2021 in 3rd Party Management
Regional Discussions Find Your Neighbors	210	221	Procedure when unit up for auction contains a vehicle tbaginski • April 5 in Pennsylvania
Miscellaneous Discussions Daily Operations	170	763	Your fee schedule thelockup • May 21 in Miscellaneous Discussions
Industry Webinars Presentations and Q&A from Industry Leaders	37	57	Access Control Operator Roundtable - this Friday! storable_support • February 16 in Industry Webinars

Categories	Recent Posts	Comments	Latest Post
Self-Storage Website Design & Listing Services Maximize Your Online Presence	61	28	Storage Website Design [Deleted User] • January 31 in The Storage Group
Credit Cards & Payment Processing Control Your Capital	24	43	Current Tenant Adds a Unit... ESS • June 28 in SiteLink Merchant Services
Self-Storage Call Centers & Kiosks Never Miss A Lead	27	17	CallPotential Issues Geistss • December 2020 in CallPotential
Notifications, SMS & Phone Integrations Connect With Your Self-Storage Customers	46	24	SMS Resources, LLC i43storage • October 2020 in SMS Resources, LLC
Self-Storage Insurance, Legal & Auctions Find the Integration That Works for You	87	38	Self Storage Association 3/2022 Orlando Conference: Let's Connect! storable_support • March 7 in SelfStorageAuction.com
Self-Storage Revenue Management & Analytics Knowledge is Power	11	6	Questions about Self Storage Pricing? FernandoCourts • May 2021 in Veritec Solutions
Gates & Access for Self-Storage Facilities Gate Access, Door Alarms and Security Systems	17	57	PTI digi gate life end notice storable_support • January 25 in INSOMNIAC CIA Access Control
Ancillary Services for Self-Storage Facilites Additional Services and Products Increase Revenue	7	13	Ideas for painting numbers on outside of bldg. ScotPrahs • June 2021 in Complete Controller

Categories	Recent Posts	Comments	Latest Post
News Current Events	63	72	SiteLink Access Control coming soon! storable_support • December 2021 in News
Opinion Unpack Your Thoughts	30	215	Strangest Item Found in Unit Up for Auction? teamcapitola • October 2021 in Opinion
Lifestyle Live a Little	148	541	Pet Photos! Nazpastortony • April 22 in Pets of the Self-Storage World