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Starlink Internet
Does anyone else use Starlink as their internet provider? I have two rural locations that use Starlink. One location (with the flat mount dish) has issues sending emails through Sitelink. There are no issues with internet speeds or signal quality. All functions that require internet run smoothly except emails through…
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Recycled paper
Does anyone use recycled print paper ? Reverse sides?
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Delinquency Emails
Did you guys create your own emails for delinquent tenants? Or did you use a template?
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Switched to MS Office Outlook Exchange but not working now with MFA change
anyone had similar issues. We switched months ago to the MS Exchange but recently changed to MFA through our email host. Now Sitelink CRM emails not working, any suggestions while I wait for my IT to help?
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Google 3rd Party App.
Google is shutting off the unsecure 3rd Party apps. Will the email on sitelink hook up using Sign in with Google. I would hate to loose my ability to email my Tenants.
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Email sending trouble
I changed my password on gmail and sitelink email and it won't send. I've done this several times a year and never had a problem. I get a error code 5.7.0 authentication required. nothing else was changed. I tried everything I've read on here and even changing email accounts. I've used the same account for years, same way,…
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Office 365 & eSign issues
Hi, All, I just started using SiteLink and am having issues setting up my 365 email in email setup. I’ve used all the suggested settings (port 587 and SMTP.office365.com and SSL is enabled). I’m still getting a failed test email. Is there any advice on how to get this working? I’m portable storage (UNITS) and I’m not sure…
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emailing and texting
Does anyone know if one can e-mail lets say the first late payment reminder to 11 customers all at once instead of one by one.
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Emailed receipts issue
Hello, last night when my auto bill went through all of the tenant receipts were emailed to me instead of the tenants so I got a bunch of emails in my inbox. It has always worked in the past except for this time. Is this a technical glitch or some setting that has changed?
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Contact Free Payment Solutions for When Social Distancing Closes the Office
Collection Manager * Audits Sitelink and StorEdge for Payment Due Dates * Sends a Reminder with an Individually Generated Secure Payment Link * Past Due Tenants Automatically Routed Directly to a Pay-by-Phone IVR Bypassing Store Teams * Channels Available: Pay-by-Text, Pay-by-Phone IVR, Pay-by-Email, and a Manager Payment…
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Communicating During Change: Tools to take your Self Storage Operations Remote
Maintain continuity of customer support and operations during times of crisis with work-from-anywhere virtual Contact Center software. Call forwarding and roll-over tools integrate seamlessly with sitelink and contact free payment options with automated reminders allow customers to pay by text, email, phone or a manager…
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New to Newsletter
Hello everyone! This is my first time posting on here and could really use some of y'alls help! We have decided to start a bi-monthly newsletter and I am having trouble thinking of topics to include in it. Off the top of my head I have things about pests, how to pack and store items/units, and ways to deter a thief (ie:…
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emails
It's me again Margaret. Newbie here. And I am noticing a fair number of people on my roles for which we have no email. 1) When i pull up the tenant list and sort by email, so that all of them are grouped together, is there any way to export them - or the whole list - into an xcel sheet so I can manipulate and sort the data…
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Emails
Is there a way to pull up all the emails recorded in sitelink to send one email to all my tenants?
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Sitelink and Outlook
Since the Nov 14 2017 Sitelink update, our batch emails (late notices, reminders, invoicing, etc.) have been failing. The first tenant in the list will be processed, then the process fails and needs to be restarted multiple times for each tenant in the list. Anyone else seeing this?
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Emails
We have GoDaddy for our emails, but we are needing to send more emails but not wanting to spend an arm and leg with GoDaddy. What do you use to send emails? Or should we suck it up and spend money with GoDaddy? We are having to break up our invoices and credit cards (emailed receipts) into groups which is an inconvenience.…
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Mass Email
Is there an easy way to send an email to all customers? We have made a ton of security upgrades and I would like to let everyone know what we have done.
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Computer specific settings?
We are forced into using Outlook for email because SiteLink, to my knowledge, does not support authenticated SMTP, which our provider requires. The problem is the only copy of Outlook is on the main office machine, but NOT on my personal laptop(which is the only one I have that can do remote support). Is there a way to…
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General Email To All Customers
Is there a way to email all of my customers that have an email at the same time? I want to send out