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Contact Free Payment Solutions for When Social Distancing Closes the Office

holly_fiorelloholly_fiorello NACallPotential Moderator ✭✭

Collection Manager

  • Audits Sitelink and StorEdge for Payment Due Dates
  • Sends a Reminder with an Individually Generated Secure Payment Link
  • Past Due Tenants Automatically Routed Directly to a Pay-by-Phone IVR Bypassing Store Teams
  • Channels Available: Pay-by-Text, Pay-by-Phone IVR, Pay-by-Email, and a Manager Payment Portal

Operational Controls - Exclusions and Historical Records 

  • Promise-to-Pay Exclusions can Override Payment Reminders to Cease or Resume based on Status of Paid by Date Agreement
  • Recorded Audit Trails for Each Contract, with Complete Transparency on Message Delivery, opt-outs, and more
  • Default Autopay Sign-Up Options
 Additional Remote Operation Tools here

Comments

  • Alison_EvansAlison_Evans IARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified
    Is the keyword link for reservation completion only for users who use SiteLink or StorEdge as their website as well?  Will it work if I have Web Edition but an Automatit website?
    Alison Evans
    Director, Waterford Asset Management
    Chairperson, IASSA Board of Trustees 
    www.highlinestorage.com
  • MamaDuke7MamaDuke7 CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    Is the keyword link for reservation completion only for users who use SiteLink or StorEdge as their website as well?  Will it work if I have Web Edition but an Automatit website?
    I have Web Edition and an Automatit site.  I can't get the reservation completion field to work.  It just populates with my phone number!  And that is BEFORE it pushes to the website.  That's just when I preview it in the forms.
  • JulieAtonJulieAton INRegistered User ✭✭✭
    Where do I find the Reservation Completion Field?
  • MamaDuke7MamaDuke7 CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
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