Contact Free Payment Solutions for When Social Distancing Closes the Office

holly_fiorello

Collection Manager

• Audits Sitelink and StorEdge for Payment Due Dates
• Sends a Reminder with an Individually Generated Secure Payment Link
• Past Due Tenants Automatically Routed Directly to a Pay-by-Phone IVR Bypassing Store Teams
• Channels Available: Pay-by-Text, Pay-by-Phone IVR, Pay-by-Email, and a Manager Payment Portal

Operational Controls - Exclusions and Historical Records 

• Promise-to-Pay Exclusions can Override Payment Reminders to Cease or Resume based on Status of Paid by Date Agreement
• Recorded Audit Trails for Each Contract, with Complete Transparency on Message Delivery, opt-outs, and more
• Default Autopay Sign-Up Options

 Additional Remote Operation Tools here. 

Alison_Evans

Is the keyword link for reservation completion only for users who use SiteLink or StorEdge as their website as well?  Will it work if I have Web Edition but an Automatit website?

MamaDuke7

Alison_Evans said:

Is the keyword link for reservation completion only for users who use SiteLink or StorEdge as their website as well?  Will it work if I have Web Edition but an Automatit website?

I have Web Edition and an Automatit site.  I can't get the reservation completion field to work.  It just populates with my phone number!  And that is BEFORE it pushes to the website.  That's just when I preview it in the forms.

JulieAton

Where do I find the Reservation Completion Field?

MamaDuke7

JulieAton said:

Where do I find the Reservation Completion Field?

https://storageforum.sitelink.com/discussion/2790/how-do-i-add-an-online-move-in-link-to-customer-communications/p1?new=1