-
SiteLink Certified Professional Training and Development Program
-
BIG NEWS! New SCP course launched: SiteLink myHub
The course you've all been waiting for is now here! Announcing our 4th course in the popular SiteLink Certified Professional training and development program. Get certified in SiteLink myHub today! New enrollees welcome, simply go to training.sitelink.com to register.
-
Change to FOM Billing from Anniversary Billing - multiple tenants at once
I've seen the instructions on this forum on how to change the billing date but my question is this, can you do multiple tenants at the same time, or do you have to go and do each one individually? We're changing all the tenants here to FOM of month billing. Thank you in advance!
-
Gate issues
Got it fixed thank you... Has anyone ever had a gate code state access denied suspended when the account is current? I've already tried running an update, resetting the gate and deleting and re-adding their code back in.
-
Certifications on account
How do you get your certifications to appear on your account?
-
How do I cancell a move out
i need direction on how to become certified i would love to engage in all possible learning techniques to be an asset to my management
-
Unable to process refunds now
When I try to issue a refund lately, a pop-up shows: "Failure - Verify if payment was processed before retrying." This particular tenant moved out today, and their last payment was a week ago via CC online. I have never received this pop-up before. I do know there was a recent update about verifying AVS, but I can't find a…
-
New site for certification Storable Training modules
I am doing some certification training on the new Storale Training website and am having issue with some of the modules not showing the test questions at the end of the module. I logged out of my account and logged back in. Can someone point me in the direction of who to email? It is so weird. Thank you in advance
-
How do I set my website up so I can take payments online?
Hi I just upgraded from stand alone. How do I set up my website to take payments online.
-
Individual Invoice Settings?
Hi - We have a commercial customer that requires a different type of invoice than what we typically send. I know how to choose invoice format for all, but is there a way to customize for an individual tenant so they are automatically sent their customized invoice each month? I mean, I can add a calendar reminder to do this…
-
Opening up questions that are posted on storage forum
Having trouble opening up the entire questions that are posted on storage forum,Might I be the only one having this issue?
-
HELP!
If a tenant signed a paper lease (3 years ago before we got into the online stuff the last couple months) but wants to sign up for online payments how do we get Sitelink to recognize they already have signed an agreement?
-
Credit & Account Balance/Credit to show on receipt
On the receipts that are given to our customers there is a couple lines I really want to have the amount show up in - Available Credit, Current Balance (both on the upper portion of the receipt and then Current Account Balance on the lower area of the receipt... I'm going nutz trying to get these numbers to show up - am I…
-
Certified Self Storage Manager
My name is Eric, and I am the office manager at GlenMark Self Storage in the rural northern California community of Willits. We currently have two locations and over 800 units between the two; with more being added after the new year. So I completed the Certified Professional courses in August of 2019 and was wondering if…
-
Site Link not connecting to the internet
HELP! Site Link will not connect at 3 different locations and tenants can't make their payment online either.
-
How do I post a payment to tenant account who has been moved-out & debt been written off.
Proceeds from an auction were collected on an account. The tenant had already been moved out and the balance owed was written off. I can't reverse the move-out. I need to post money collected for this moved-out account.
-
Congratulations April 2018 SiteLink Certified Professionals
Lots of StorageForum users continue to enroll in our SiteLink Certified Professional training. These courses are the perfect option whether you're new to SiteLink software, or you'd just like to brush up on your skills. As always, the courses are free to Web Edition users and can be completed on your schedule - there's no…
-
How to access old certifications from SiteLink
I completed all of the trainings on SiteLink back in the beginning of April 2018 and received the certificates. I just noticed that they do not reflect on my profile. I tried to log back into the site and it no longer exists. I see Storable now has their own training with the same certifications that I have already done…
-
Unable to get training.sitelink.com to load.
It says it is not my computer firewall but the website itself. I would like to continue with my courses.
-
supervisor
how can i reach a supervisor from site link employees refuse to give a number or email i left several messages no one ever calls me back
-
Receipts for online payments
We are using SL websites and have it set up for online payments. I have a tenant that says she is not getting a receipt or confirmation after making her payment. Is there a fix so she will receive confirmation or is this just how it is?
-
Certificates re-printing
Afternoon all... Does anyone by chance know how to re-print your certificates for the sitelink certification classes? I thought I would just log into the sitelink training site to re-print them yet it's not allowing me to login with this username or any email I would of used for my accounts. I have them listed on my forum…
-
Forum users newly certified November 2018!
Congratulations to all forum users for earning certifications in one or more of our popular SiteLink Certified professional courses! Looks like many of you are taking advantage of our latest course in SiteLink myHub. We are always pleased to offer training in the latest SiteLink features! For even more training and answers…
-
Forum users newly certified! October 2018
Congratulations to all StorageForum users who completed one or more SCP (SiteLink Certified Professional) courses this past month. We have lots of new experts, hat's off to all of you! Forum users Daily Operations Certified – October @Alex_Oppenheimer, @Amy441, @Brandon_Kramer, @David_Deems, @Diane_Valentine, @Dora_Cabaco,…
-
Certification
I have completed the Operations Certification. Are there additional levels? If so, where do I find them? Thanks!
-
Forum users newly certified! September 2018
September was a very busy back-to-school month in SiteLink training! We had lots of forum users enroll and get certified in all or just 1 or 2 of our courses. The SiteLink myHub class is getting lots of great feedback! Have you taken it yet? Remember, you can take any of our courses in any order you like, so if you just…
-
Forum Users Newly Certified! August 2018
Congratulations to all the forum users who achieved SiteLink Certified Professional status in one or more of the SCP courses. WAY to GO! The brand new myHub course received loads of new students and certifications - some users chose just that one course, and some have continued on to the myHub course after finishing the…
-
Forum users newly certified! July 2018
StorageForum users are continuing to get SiteLink Certified in our free, online, self-paced Training and Development program. **Congratulations to all users who passed courses in July** We can now include the VERY FIRST forum users certified in our BRAND NEW SiteLink myHub module, just launched. Great job! (If you missed…
-
Congratulations June 2018 Certified Professionals!
Several StorageForum users are benefiting from SiteLink's free, online, self-paced courses. Congratulations on all your hard work! **In these monthly announcements, we're recognizing SiteLink Certified Professionals who are also registered on StorageForum** Here are the Certified Professionals for June 2018: Daily…
-
Congratulations February 2018 SiteLink Certified Professionals!
February may have a been a short month, but there was no shortage of StorageForum users completing our SiteLink Certified Professional courses! Here are the Certified Professionals from February, 2018. Great work everyone! **In these monthly announcements, we're recognizing SiteLink Certified Professionals who are also…
-
Congratulations May 2018 Certified Professionals!
Welcome forum users who are now SiteLink Certified Professionals! We're glad you discovered our free, self-paced online courses. Whether you're learning brand new skills or brushing up on prior knowledge, we hope you'll find the training helpful and rewarding. Excellent job everyone! **In these monthly announcements, we're…
-
Congratulations March 2018 SiteLink Certified Professionals!
Here's a shout-out to all StorageForum users who completed a SiteLink Certified Professional course this past month. Excellent work everyone! **In these monthly announcements, we're recognizing SiteLink Certified Professionals who are also registered on StorageForum** Daily Operations Certified March 2018 @Amanda_Robinson,…