SiteLink Certified Professional Training and Development Program

Sue_C

blakekhall

Have taken the first two programs and feel it is valuable and good training for new and oldtimers like myself to re-learn and review and polish our technic. Tomorrow I'll go to the third session.

ivymorris55

What would be nice if you send out a manual on your program so we can refresh our memory. That would be really nice for sure. 

Chuck_Vion

ivymorris55 said:

What would be nice if you send out a manual on your program so we can refresh our memory. That would be really nice for sure. 

SiteLink Certified acts like a manual - one doesn't have to take the tests and can view the content of any unit to get a refresher.

Woody

I've taken and passed all of the daily operations portion. Even though there are parts we don't use, it was still great refresher. Some of the refund and adjustment functions are only available to a limited number of employees in our company.  Cuts down on large number of errors committed.

Orkocean

Been awhile since I've had access to some of the higher up screens since I left my old company but managed to get all 3 done in about 20 minutes or so on a slow Sunday. I kept looking for my favorite question a lot of people seem to not know about, the good ol Control-Shift-T hidden button feature

Climateguard

Ahh yes, the combine unit feature. I've had to use that several times.

teamcapitola

I went through all 3 of the modules, and thought they were very well done. It would be nice to have a measurable test for new hires to pass (after a set amount of time working with Sitelink) and have it be scored rather than the "answer till you pass" format.  

Chuck_Vion

teamcapitola said:

I went through all 3 of the modules, and thought they were very well done. It would be nice to have a measurable test for new hires to pass (after a set amount of time working with Sitelink) and have it be scored rather than the "answer till you pass" format.  

Glad it was beneficial @teamcapitola, and thank you for the feedback. We originally designed it the way you request, however once a student fails a Course, the only way their email address can re-enroll was for our team to manually delete their account from the system - which posed a problem if a student passed one Course but failed another - there entire account had to be deleted to retest (re-enroll.) It is a limitation of the framework the system is built within.

We may be able to create additional programs/systems for each Course containing only the question portions of its Course, operating separately for a true testing environment, but I feel that could be confusing and adds an extra layer of maintenance, support and upkeep. We will continue to think through the situation and see what we can do. 

Thanks again for your feedback!

i43storage

Got done taking the courses.  Good refresher.  A lot we don't use in our little company; however, always useful to learn. 

Sue_C

The SiteLink Certified Professional Training & Development course kicked off in October with great success.

In one month, more than 700 SiteLink users have enrolled in our self-paced, online course – the first of its kind in self-storage!

Ready to get started? Visit training.sitelink.com.

Roberta_Gordica

Great course(s) - Enjoyed them all! There was actually some things I did not know lol.  Thank you

websterb

Completed the courses. Loved learning a few little things I had missed along the way.

PhilR

I've completed all the courses. It was great, learnt a couple of things or different way of doing things that's for sure.

vraimondi320

Completed 2 course, great refresher and learned a few things. Thanks

L_Greenwell

Completed all the courses. Great learning experience

Jennifer_Blake

I just started the second course and found what i think is an error on the wording used within the title of the lesson Advanced Operations #5: Edit Rent. Typed in bold font the subtitle shows Prize Optimizer. I believe it should be Price Optimizer, if I'm not mistaken...unless of course there will be a teddy bear handed over afterwards Sorry, I just notice things like this...

Sue_C

Thanks @Jennifer_Blake! I fixed it to read Price Optimizer.
It would be great if we could give out prizes

Shawn_Lowry

Just finished 1st course GREAT STUFF

Sue_C

Looking for something to do over the Thanksgiving Holiday? Why not become a SiteLink Certified Professional!

Plus, now's a good time to get started so you're ready for the 4th module coming soon: SiteLink myHub

Twinkle

I have done the first three modules.  When does SiteLink myHub come out? And what will it be covering?

Sue_C

Hello @Twinkle, the myHub course will cover the 3 major sections currently available in SiteLink myHub: Operations, Reports, and eFile Management.

There's no specific launch date yet but it's pretty far along so look for it in January or February, we're just making it perfect for you guys

Sue_C

Snowed in at your store? Things a little slow? Now's the perfect time to brush up on your SiteLink skills by taking the SiteLink Certified Professional Course!

DeeL

Completed mine last week and I have learned a lot. I do enjoy learning new experiences.

ESS

When do the "badges" appear next to our names? I completed 3 yesterday and was able to print the certificates

dbudgen

I did mine back in May and they still have not showed up.

Orkocean

And you put your forum name in for them to link it to? Mine was pretty immediate back when I did them. But I think the community managers have to do it and the community manager back then was a LOT more active on the forums. Anyone remember when they used to have monthly surveys? 

ESS

Orkocean said:

And you put your forum name in for them to link it to? Mine was pretty immediate back when I did them. But I think the community managers have to do it and the community manager back then was a LOT more active on the forums. Anyone remember when they used to have monthly surveys? 

I did. My co-worker has completed a few of her's as well and nothing either

ESS

@Sue_C or @Ashley_D @Jana_Community @Jessica_Community   - any info on this plz?

dbudgen

@Orkocean Yes, I put my name in, also.

i43storage

Orkocean said:

 Anyone remember when they used to have monthly surveys? 

I really looked forward to those ...