Contact Free Payment Solutions for When Social Distancing Closes the Office

holly_fiorello
holly_fiorello CallPotential Moderator ✭✭
edited June 2021 in Collections Manager

Collection Manager

  • Audits Sitelink and StorEdge for Payment Due Dates
  • Sends a Reminder with an Individually Generated Secure Payment Link
  • Past Due Tenants Automatically Routed Directly to a Pay-by-Phone IVR Bypassing Store Teams
  • Channels Available: Pay-by-Text, Pay-by-Phone IVR, Pay-by-Email, and a Manager Payment Portal

Operational Controls - Exclusions and Historical Records 

  • Promise-to-Pay Exclusions can Override Payment Reminders to Cease or Resume based on Status of Paid by Date Agreement
  • Recorded Audit Trails for Each Contract, with Complete Transparency on Message Delivery, opt-outs, and more
  • Default Autopay Sign-Up Options
 Additional Remote Operation Tools here

Comments

  • Alison_Evans
    Alison_Evans Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified
    Is the keyword link for reservation completion only for users who use SiteLink or StorEdge as their website as well?  Will it work if I have Web Edition but an Automatit website?
    Alison Evans
    Director, Waterford Asset Management
    Chairperson, IASSA Board of Trustees 
    www.highlinestorage.com
  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    Is the keyword link for reservation completion only for users who use SiteLink or StorEdge as their website as well?  Will it work if I have Web Edition but an Automatit website?
    I have Web Edition and an Automatit site.  I can't get the reservation completion field to work.  It just populates with my phone number!  And that is BEFORE it pushes to the website.  That's just when I preview it in the forms.
  • JulieAton
    JulieAton Registered User ✭✭✭
    Where do I find the Reservation Completion Field?
  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭

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