Email sending trouble
Bowie
Registered User ✭
I changed my password on gmail and sitelink email and it won't send. I've done this several times a year and never had a problem. I get a error code 5.7.0 authentication required.
nothing else was changed. I tried everything I've read on here and even changing email accounts. I've used the same account for years, same way, I don't get it. I thought I would ask here before the long wait for help from sitelink. TIA
nothing else was changed. I tried everything I've read on here and even changing email accounts. I've used the same account for years, same way, I don't get it. I thought I would ask here before the long wait for help from sitelink. TIA
1
Answers
-
Hi, @Bowie. Please take the following steps: close SiteLink, then double-click SiteLink (but do not login), click maintenance, reset the local database, and lastly, login now. Next, go to setup, email, enter the new password and then, test email. This should work but if not, please SiteLink support and we'll be sure to get you up and running again! 919-865-0789, Option 21
Categories
- All Categories
- 2 What's New
- SiteLink Community Discussions
- 1.9K SiteLink General Discussions
- 79 SiteLink myHub
- 48 Lead to Lease
- 15 Price Optimization
- 36 SiteLink Certified Professional
- 186 How-To's
- 97 Training Videos
- 7 Other Resources
- 80 SiteLink, SpareFoot & storEDGE merge
- Self-Storage Operations
- 65 Starting Out in Self-Storage
- 3 3rd Party Management
- 223 Regional Discussions
- 188 Miscellaneous Discussions
- 39 Industry Webinars
- SiteLink Marketplace
- 62 Self-Storage Website Design & Listing Services
- 32 Credit Cards & Payment Processing
- 31 Self-Storage Call Centers & Kiosks
- 46 Notifications, SMS & Phone Integrations
- 93 Self-Storage Insurance, Legal & Auctions
- 11 Self-Storage Revenue Management & Analytics
- 24 Gates & Access for Self-Storage Facilities
- 11 Ancillary Services for Self-Storage Facilites
- Self-Storage Times
- 62 News
- 30 Opinion
- 147 Lifestyle