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Termination Letter due to delinquency
Just curious - How many of you are terminating tenants just because they consistently do not pay on time? (If yes - is that specified in your lease?) I have a decent amount of people who will always pay in full, but only after they have been prepped for auction. (>10x) I am currently at 97%, so at this point these piles…
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Lease agreement Changes and how to notify existing tenants.
Just trying to find the best solution for notifying 1400 tenants of a new lease agreement.
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Email sending trouble
I changed my password on gmail and sitelink email and it won't send. I've done this several times a year and never had a problem. I get a error code 5.7.0 authentication required. nothing else was changed. I tried everything I've read on here and even changing email accounts. I've used the same account for years, same way,…
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Auto Pay Card expiration date notices
We run on anniversary date here, but my sister properties run on the 1st of the month, I want my expiration date letters to auto populate 30 days before the anniversary date, not 30 days before the 1st. Is this possible? I was told by my admin that he couldn't change it for my location. I think he can, but didn't want to…
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Edit Letters in Tenant Screen
Good day all! I know there is a way to edit letters by going in the payment screen, selecting a tenant, go to letters, choose document, then filled documents and you should be able to click in the document to edit it/fill in info. Only problem is, we're not sure which permission that is exactly so I can be allowed to do…
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How do you attach a form/brochure to predefined e-mail?
Our company recently started to require proof of property protection to all of our units. We have a predefined letter that state their Home Owner/Renters insurance declaration page is about to expire. We are suppose to attach a Property Protection brochure with the e-mail, but for the life of me I cannot figure this out.