Reservations for units

cgothard

Is there a way to change the order that units are assigned when customers make a reservation?

Orkocean

I'm thinking you mean when they make an online reservation? If it was you doing it at the site you would pick what unit they're reserving.

skinman

I don't believe so... but it's easy enough to simply edit the reservation and change the unit.

Sue_C

skinman said:

I don't believe so... but it's easy enough to simply edit the reservation and change the unit.

Orkocean

To add to that, if it is for online reservations you are referring to there is an option to "remove from website" under modify unit, you could in essence remove all the ones you don't want showing online so only the ones you do want listed will populate.

ronsmate

When a reservation shows on the Bulletins, how does it show on reminders 

MamaDuke7

ronsmate said:

When a reservation shows on the Bulletins, how does it show on reminders 

Nothing shows on reminders until the day of the expected move-in.  Then it shows as Reservations to Move In.

Storageinasnapp

Check Lead to Lease.  That shows all reservations, not only for same day, but for future dates.  
I check it every day, along with my reminders.  Also, reserved units show up on the map as Dark Blue.

westridge

How do you make an online reservation for a customer over the phone? Or do they have to do it?

MamaDuke7

westridge said:

How do you make an online reservation for a customer over the phone? Or do they have to do it?

The customer does it for themselves.  If you're going to do it, you just use the Lead to Lease screen.

WarePack

Tenant reserved and now doesn't need.  How do I remove the reservation?  

MamaDuke7

Lead to Lease then double click their name.  On the right side toward the top, click cancel and then save.