Software Operations

Answers to common how-to questions about SiteLink.

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How do you explain a rate increase to your tenant that has a permanent discount, because SL drops the discount and rounds up the rate. I have been telling them that the new rate is a percentage of what they had been paying, so they are still getting the discount because of this. However, as the years go by and rate…

I have seen in sitelink a report that shows whether we have marked someone as active military or not. Of course, now that I need to pull it I can't find the right one. We don't have a check box or anything to identify someone at move in, but we do give a rent discount on move in (and put in the reason as Active Military).…