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Has anyone ever noticed when someone makes a reservation via your website and puts any comments in that they do not populate to the notes or anywhere other than the lead to lease main screen? Would be nice if it would populate into the notes for that customer as I could see some staff overlooking the comment section of the…
What's a happy medium for pushing the online VS the street rate? I tend to go for the online rate a lot personally. (More than I should probably) It's generally how the tenants find us and usually when they come in they have that particular price set in their minds, and it's really hard to upsell them unless they end up…