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Reservation Fee Data transfer to account
Today, I finalized a reservation, and I was surprised to find that the Sitelink program didn't capture the card and billing address data I first took to run the reservation fee and transferred that over to the account to prevent me from asking for it again later when I am finalizing the rental later. Did I not perform the…
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Credit Card Fees
Our owner is wanting us to look into charging customers a fee for using their credit/debit card for payments and trying to get more customers to pay via ACH. Has anyone experienced this or implemented this at their facilities? If so, how do you accomplish this and has there been any pushback from tenants?
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Fee Dilema
Hi All, Our TSSA lease details fees for cleaning and hual off (per hour charge with a minimum). A tenant informed us they had moved out in the last week of the month. Even though the lease states that 30 days' notice is required, we are normally lenient on it as long as we are aware. I reiterated to them that the unit must…