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Uhm.. hit enter twice? :)  (View Post)

We have a canned greeting. Then we switch into interview mode. Friendly but thorough. You can use the old newspaper reporter formula: Who, What, Where, When, Why, How. Not always in the same order: 1… (View Post)

Most companies have a "script" that they would like the manager to follow simply because it is a good reminder of your particular points you want to incorporate into the conversation. I tot… (View Post)

Our Onsite 24 hr Storage Security Bunnie.... Harold...(Image) (View Post)

 Wow. I don't think its that cut throat. I'm in an area that is fairly well saturated with storage facilities, yet all of us have decent occupancy and for the most part, we are neighborly toward each… (View Post)

(Image) (View Post)

While I do see the value of running an occasional promotion, I feel that the industry as a whole has gotten into a rut with the constant giving away Value. If you want Happy Customers try having Mana… (View Post)

Okay - gotta say it's not working for me that the bar color does not match the word color. (View Post)

Yes... From the Operations screen, go to invoice under billing... when the next screen comes up go to manually create invoice.. On the next screen highlight the tenant and hit next. if the tenant alr… (View Post)

You mean we're not supposed to answer the phone "what do you want, i'm busy!" LOL (View Post)