Best Of

We use Transworld, they do all the leg work. If they do collect, they will send us a check for 50% of what was collected. Better than nothing and we didn't have to do any work. 

Once you merge the two accounts, the future move-in will disable the current gate code until the future move-in occurs. To avoid this, use Tenants>Ledger>Ctrl/Shift/D to change the future move-…

Company > Utilities > Shift/Command/T (all together) This brings up "Move ledger to another tenant" On the left select the new one, on the right select the existing one, then click Tr…

We also have an after hours emergency number at the exit gate. However, when they call, I'm getting the tenant name so the next business day I can send them an email for whatever the situation was. …

Train your tenants. But seriously, there are places that can get into real trouble if they don't let people out. You could install a switch to activate the exit gate (emergency exit) inline with a ti…

@gingerohsnap - Thank you for sharing your concerns regarding the payment processing issues you've been experiencing with Sitelink at your facility. It sounds like these problems have been quite disr…

We accept them as their mailing address but have a section they must provide a physical address, as well.

When you move someone out, in the company name section write the reason for not renting to again. DoNotRent, Sold@Auction, ItemsLeft etc. Try to write them using the same pattern each time, then go …

Yes. That is their legal mailing address, and that's all you need.

You likely have the setting to require login when accessing certain pages turned on. It's under program defaults (see below). You can uncheck the require log-in and that should help. I've also added …