Best Of
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Re: New employee log in and password
You can add them in Web Edition. Setup>Employees1 -
Re: Emergency after hours phone number
Just know that if your landline is VOIP, this may not work. Our calls cannot be forwarded!1 -
Re: Any one out there with a solution to the on going credit card processing fails?
@storable_support THIS!! Come on! You can see that all of us are experiencing the same issue, you expect us to call your support team individually to get the secret to success?? Post the workaround …1 -
Re: Updating Credit Card expiration dates: what changed??
Thanks for letting me know, It would have been nice to get a heads up on this, a month of solely updating expiration dates, and another month of explaining to the customer. THEN get the staff on boa…1 -
Re: Any one out there with a solution to the on going credit card processing fails?
If there is a workaround that has resolved for others why not just share with everyone in a mass emailing or something.1 -
Re: Any one out there with a solution to the on going credit card processing fails?
Hi @boonysmithluparell , and thank you for sharing your experience. I completely understand how frustrating this situation must be and I want to sincerely apologize for how this has been handled so f…1 -
Re: Any one out there with a solution to the on going credit card processing fails?
Jimbo1956 best answer yet! I see we could be fast friends!!1 -
Re: Any one out there with a solution to the on going credit card processing fails?
Last week I had quite a few complaints about payments being rejected. I never got a clear answer as to why! I also tried paying online and my card was rejected. I was told last year they were aware o…1 -
Any one out there with a solution to the on going credit card processing fails?
I just hung up with level 2 - spoke with Luke. I have never known anyone to respond so apathetically to an issue. We have several customers who's cc payments are being declined for "Generic Decl…1 -
Re: Updating Credit Card expiration dates: what changed??
When I had this happen, it was explained to me, that now we have to delete the old card first and enter the information all over. Unless they have fixed it.1
