Best Of
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Re: AVS Eyesore
I had a tenant with two units who updated his mailing address. I AVS'ed the first unit and it all matched. Then the second unit came back with this SERVICE NOT ALLOWED message. Now I just do AVS for…0 -
Re: SiteLink short cut codes
Still not sure why most of these are a secret. Maybe a couple of them to prevent an employee from messing with the books. But merging tenant accounts, defragging and changing the background color don…2 -
Re: Wants their unit weeks after the auction....
I had one call last week 14 MONTHS after it was sold!!! Like, you really think you can ignore payments for 3 years and your stuff will still be here??? (We held off that auction for a long time due t…1 -
Double charged reservation
Usually if someone is impatient, or isn't sure their first paid reservation went through, they will do another one. When that happens, I get notifications via phone and email that reservations were m…1 -
Re: AVS Eyesore
I've even had customers with multiple units, same billing address, same Credit Card...... but ONLY one verified and the other not. If the reminders are not accurate, they are of no use. garbage in ga…3 -
Re: New E-Sign Sucks!
Why are you printing it with the new e-signature? We are committed to full transparency and should avoid unnecessary paper usage. LOL Just kidding!1 -
Re: AVS Eyesore
That's for the 8% extra headaches they provide!2 -
Re: Change to FOM Billing from Anniversary Billing - multiple tenants at once
This is great! When I run into something I don't have permissions for, I take it as "not my problem"3 -
Re: What questions do you ask a prospective tenant when they call to rent a unit?
That's how I am with potential tenants. If they say they are going to shop around, I offer them an up to date list of our competitors in the area with their prices; I let them know I can save them s…3 -
Re: people on bikes
I might only have a unit WAY bigger or WAY smaller than what they are looking for. I would never tell them it's because they are on a bike. But you have the right to refuse service to anyone.1
