Best Of
-
Re: Online Payment
Depending on how the payment was made (one large payment or 2 small payments) you could also go to adjustments, ledger adjustments, select the overpaid unit, transfer payment to another unit, select …1 -
Re: Online Payment
You will have to credit the one that didn't get paid and add a new charge for next month for the one that got overpaid. However, if a Daily Close hasn't been done yet, you could delete the …1 -
Re: Customers returning their eSign documents
For over two years, I have been trying to get someone to sign a new lease for an additional unit. Since he was already a tenant, at the time I just said, "move into this unit and I'll mail …1 -
Re: Customers returning their eSign documents
We recently started using E-Sign as well and require that they have signed everything, returned it to us, and payment has been made before the lease officially starts. Just like our in-person leases.…1 -
Re: SMS Resources Billing
@Faye I had sent a directory for each location to Gene and they run through it to tell you which are in fact cell #'s and which are not. Once that was done, I have not had any issues with them n…1 -
Re: Employee or Owner Signature eSign Documents
We are also working on getting this up and running, what I have found is if you insert Employee E-sign on those signature lines, then when its sent to the customer, there is a 'pending employee …1 -
Re: Customers returning their eSign documents
I had this issue with a tenant who wouldn't return a lease when we switched over to TSSA leases. Not only did I lock him out, I disabled his web access, and removed him from autopay. I was emai…3 -
Re: Employee or Owner Signature eSign Documents
I don't use it. I have it set to populate with the name of the employee issuing the document. So if they rent completely online, then it populates with "webadmin." If they rent by phon…1 -
Update
Anyone else having trouble today after the update?1 -
Re: Lifting of ban on auctions, evictions, and rate increases?
Also in CA. We are waiving all late fees, delaying increases until after the "crisis", and no Auctions for now. Although we are going ahead with the Lien process after a 30 day "grace&…4
