Best Of
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Re: PTI or DigiTech or ?
We have PTI paired with StorLogix and love it! Strongly recommend! Easy to navigate and user friendly.1 -
Re: Online Payment
Depending on how the payment was made (one large payment or 2 small payments) you could also go to adjustments, ledger adjustments, select the overpaid unit, transfer payment to another unit, select …1 -
Re: Online Payment
You will have to credit the one that didn't get paid and add a new charge for next month for the one that got overpaid. However, if a Daily Close hasn't been done yet, you could delete the …1 -
Re: Customers returning their eSign documents
For over two years, I have been trying to get someone to sign a new lease for an additional unit. Since he was already a tenant, at the time I just said, "move into this unit and I'll mail …1 -
Re: Customers returning their eSign documents
We recently started using E-Sign as well and require that they have signed everything, returned it to us, and payment has been made before the lease officially starts. Just like our in-person leases.…1 -
Re: SMS Resources Billing
@Faye I had sent a directory for each location to Gene and they run through it to tell you which are in fact cell #'s and which are not. Once that was done, I have not had any issues with them n…1 -
Re: Employee or Owner Signature eSign Documents
We are also working on getting this up and running, what I have found is if you insert Employee E-sign on those signature lines, then when its sent to the customer, there is a 'pending employee …1 -
Re: Customers returning their eSign documents
I had this issue with a tenant who wouldn't return a lease when we switched over to TSSA leases. Not only did I lock him out, I disabled his web access, and removed him from autopay. I was emai…3 -
Re: Employee or Owner Signature eSign Documents
I don't use it. I have it set to populate with the name of the employee issuing the document. So if they rent completely online, then it populates with "webadmin." If they rent by phon…1 -
Update
Anyone else having trouble today after the update?1
