Best Of
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Re: collections during and after covid-19
We have a note on the door asking for customers to drop payment in door slot, or call and make payment over the phone. If they must come in we are in the office. We made the desk a lot wider to keep …2 -
Re: collections during and after covid-19
We are asking they send a copy of their furlough letter or unemployment approval letter. We say "tax and accounting purposes" :smile:1 -
Re: collections during and after covid-19
I am in Illinois, it is business as usual for us as far as payments, late fees, overlocks & scheduled auction in May. We have mail, drop boxes & are taking payments over the phone. No one is …2 -
Re: Credit cards being continually declined - Solutions gladly accepted
Great ideas! Time to drop the hammer!! Thanks.1 -
Re: Credit cards being continually declined - Solutions gladly accepted
At my first couple of locations, the authorization form stated that if it was declined for 3 days, they would be charged a $25 reprocessing fee and they could no longer use autopay. I only had to cha…2 -
Re: Credit cards being continually declined - Solutions gladly accepted
We run ours manually daily, since we are on anniversary day and not due on the first. We run them the first couple days and then we will call and keep notes. Once they go into prelien we no longer tr…1 -
Re: Daily Close
Thank you! It is set to do the close at midnight. Just didn't realize I'd failed to do it myself!1 -
Re: Credit cards being continually declined - Solutions gladly accepted
We take them off of autopay until they can provide us with updated card information.2 -
Re: Daily Close
One of the features we utilize, that may help in case it's forgotten again: We have our setting to where the system will automatically do a daily close around midnight every night. We do a daily clo…1 -
Re: Daily Close
Shows up there til you run the daily close at end of day.1
