Lead to Lease

Discussion List

• What questions do you ask a prospective tenant when they call to rent a unit?

   Does your facility use a script card to answer calls or do you just wing it? 

• Turning a LEAD into a TENANT

  I just wanted to share something that really works at my facility. When obtaining a new leads email info, I like to personally send them pictures of our facility. That has really helped turn a lead into a tenant as they feel I really took the time to show them excellent customer service! Does anyone have any other ideas to…

• Entering new inquiry for unit type

  Most of our inquiries are interested in a specific unit type (RV, exterior, etc) and/or size (10x10, etc). Yet when we enter an Inquiry in SL Web Edition, it always assigns a specific unit number to the inquiry, even when there are no vacancies at this time. Thus, we only get a reminder for an inquiry when the assigned…