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Expiring Credit Card Notices in Sitelink
Has anyone experienced Sitelink randomly not prompting for an expiring Credit Card on auto-billing accounts? Normally (and for 98% of the time with us) we get prompted to send an "expiring credit card" notice/letter ahead of an expiring card date. Once processed Sitelink leaves a system note on the account regarding the…
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Expiring autopay credit cards
Anyone else having any issues with expiring Credit Cards & Sitelink notification? Normally, when a stored credit card is about to expire, Sitelink prompts us to email an "expiring credit card" letter ahead of the exp. date. Over the past year I've noticed 6-7 accounts that were never prompted for an expiring credit card,…
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How do I remove the expired credit cards notice from my reminders list?
Expired credit cards is on my reminders list for over a month, they get whittled down as people update, but it is a useless tool to have sitting on the list, I would rather print it out as a report and not have to see it daily on my screen. Does anyone know how to get it off my list? My OCD requires a clean task list and…