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Is storEDGE able to use the SiteLink API?
Is storEDGE able to use the SiteLink API?Answer: We're working toward offering a more seamless experience for our clients and will share our plans for increased functionality as they develop.
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Absolutely Disgusted with new Sitelink Employees.-TERRIBLE CUSTOMER SERVICE
I'd like to know if I'm the only one. I have to rant here. I've been using Sitelink for years for 5 properties! Ever since the merge with Sparefoot the great customer service has completely vanished. The new employees know absolutely nothing about Sitelink, when I call for THEIR help them I feel like they're actually…
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Why did we do this?
Why did SiteLink and SpareFoot merge with storEDGE?Answer: We're always looking for ways to create a better platform and better experience for our customers. But operator success is our core mission, and we believe more choices, more people, more money, and more seamlessness between platforms will make your business…
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SpareFoot and SiteLink Merge with storEDGE [press release]
AUSTIN, TEXAS, August 30, 2018— storEDGE, a cutting-edge technology organization, is now part of the SpareFoot and SiteLink self-storage technology family, backed by Cove Hill Partners. storEDGE brings a host of best-in-class products to the existing offerings of SpareFoot and SiteLink, including marketing websites, online…
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What is storEDGE?
What is storEDGE? Answer: Founded by Dan Miller in 2009, storEDGE is the fastest growing technology company in self-storage. By providing data-rich, user-friendly software, modern websites, online rental tools, cloud access control, and additional integrated services, storEDGE gives businesses the end-to-end competitive…
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Are you planning to raise prices?
Are you planning to raise prices?Answer: We have no current plans to raise prices. Our prices will always be a reflection of the value we provide to your business and we'll evaluate pricing on an ongoing basis.
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Will I be working with the same point of contact and same leadership?
Will I be working with the same point of contact and same leadership?Answer: Yes. Your primary contacts are unchanged and you'll still work with the same teams at all three companies.
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What about my data?
What about my data? Answer: You own your data - that has been and will continue to be the case. There are no planned changes to how we currently treat your data, and you should continue to use your data to make informed decisions about your business.
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Will I be required to use certain products now or in the future?
Will I be required to use certain products now or in the future?Answer: Flexibility and choice are principles that we hold to be extremely important, so there are no plans to force anyone to use a specific product or service. But further integrating and investing in the combined technologies across our teams will present…
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Is there still a lawsuit between storEDGE and SiteLink?
Is there still a lawsuit between storEDGE and SiteLink?Answer: Rest assured, any conflict between our two companies is resolved. As we eliminate existing restrictions between platforms and start to build new and better integrations, the experience of working with SiteLink and storEDGE will now be easier and more seamless…
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What's going to happen next?
What's going to happen next?Answer: We’re still committed to bridging fragmentation gaps and providing a comprehensive solution that unifies the manager and consumer experience. Except now, we’ll be able to create options for you that we couldn’t before. Our customers will continue to have a seat at the table as we…
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Who can answer my other questions?
Who can answer my other questions?Answer: We’d be happy address any additional questions, comments or concerns, direct them to one of these team emails merger@sparefoot.com, merger@sitelink.com or merger@storEDGE.com.