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Storlogix Cloud PTI
Does anyone else use Storlogix Cloud? If so, is there a way to disable the "loitering" event? For whatever reason PTI decided to show loitering events in the alarm events, on any given day I will have over 100 notifications of loitering, I then have to sift through them to find actual unit alarms that have gone off. The…
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PTI StorLogix Cloud
We switched to Storlogix cloud in August. After a few initial hiccups we finally got everything working. At the end of September it stopped functioning. PTI's first response blamed our internet, which is ultra high speend and is working fine. Repeated calls and Ticket submissions have yielded no results. I know others have…
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PTI Security Systems - What we do...
"At PTI, we’re obsessed with providing our customers with the most innovate, durable, and reliable access control and security products in self storage today. We’ve been around for more than 35 years, and our products truly stand the test of time. Our decades of access control and self storage experience allow us to build…
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Troubleshooting a false "Open" unit door ( PTI door alarms and GATE system, with picture!)
We had a unit that kept showing as "open" in our PTI door software. The alarms are pretty simple and consist of POTs phone/data wires (RS-485) leading from door switches to various multiplexers in the facility. If the door is open, the multiplexer sees a 5v current from the closed switch. In our case the switch was good,…
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Poor Startup Experience
Be very careful that you get specific timeframes in any purchase you make with this company. Not every pre-purchase commitment was accurate and it took 4 months to get my site graphics package which did not work as originally discussed. I would have expected more from an "industry leader". It seems to be that larger…
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Gate software/system
I had a power surge, messing up current gate system. I am looking for a replacement system for Digigate, hoping for nicer customer support, and ease of part ordering etc. Any recommendations? I use SiteLink of course for software. Thank you and Happy New Year!
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Access Control Checklist
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Gate Operator Maintenance for Your Self-Storage Facility
Gate Operator Maintenance for Your Self-Storage Facility When it comes to security for your self-storage facility, your gate is an extremely important component. You’re expecting it to work 24 / 365 to allow your customers in, and to keep dangerous people out. If your gate is broken, then your security suffers. To help…