-
Reservation Fee Data transfer to account
Today, I finalized a reservation, and I was surprised to find that the Sitelink program didn't capture the card and billing address data I first took to run the reservation fee and transferred that over to the account to prevent me from asking for it again later when I am finalizing the rental later. Did I not perform the…
-
Sitelink Web Reservations
Does anyone know if there is a way (or some setting I've missed) that limits how far in the future a reservation can be placed? We hold reservations for 7 days; It's stated on our SL web reservation screen, but customers can place the reservation weeks or even months ahead. We recently had several clients reserve units for…
-
Why is it called Lead to Lease when it's a reservation screen?
I have a hard time training people making reservations. They are expecting to go to an icon called reservation. Calling it Lead to lease is EXTREMELY confusing for people.
-
How to Reserve Multiple Units for One Customer
I need to reserve multiple units for one client who is a new customer. I tried selecting each unit but it moves the reservation from the original reserved unit to the next. Is there a way to select multiple units to reserve at one time under the same name?
-
Follow Up Dates are jumping all over the place!
So in the past our company did not utilize the Follow Up date box and just deleted it and left it blank. Now we have developed a new protocol on a set date that we need to Follow Up with the reservation customer. Unfortunately, by some glitch during an update or something, when you open a new reservation customer and…