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Answers to common how-to questions about SiteLink.

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I notice that when a customer changes their address online, it creates a note that shows that they have done so, which is great. However, the address shown in the note is the OLD address. This can be helpful, but for legal reasons, we need to be able to document the NEW legal address. Is Sitelink looking to add this soon?…

Hello, SiteLink has always been very good about saving notes, especially notes we've manually entered. I just had two situations in a row come up, both involving notes, so I'm curious about if this is an issue others are having as well... One of the units I was following up on an autopay failure to process, and was giving…