Best Of
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Re: Tenant protection / Insurance pricing ways?
Interesting that you're getting push-back. I'm getting almost none these days because almost all storage properties require the insurance/TPP. I do make sure to just quote the rate including the base…1 -
worse customer support
Our bank account was hacked as if thats not enough, trying to get in touch with sitelink merchant services is impossible. I left messages yesterday and today. spoke with tech support they are no help…1 -
Re: Is there a way to block ACH info in Ledger settings?
You have it turned off correctly, but when you are in the autopay section, once you click on ACH it will automatically highlight that area green regardless of if you have it turned off.. I know it m…1 -
Storable Payments -Deposits to Bank & Reconciliation
With Storable Payments my ACH payments and Card payments were always separate bank deposits. In November there were several that were combined. Most were not. I am still having issues with ACH paymen…1 -
Re: Collection Company?
We use Transworld, they do all the leg work. If they do collect, they will send us a check for 50% of what was collected. Better than nothing and we didn't have to do any work.1 -
Re: Merging Units
Once you merge the two accounts, the future move-in will disable the current gate code until the future move-in occurs. To avoid this, use Tenants>Ledger>Ctrl/Shift/D to change the future move-…1 -
Re: Merging Units
Company > Utilities > Shift/Command/T (all together) This brings up "Move ledger to another tenant" On the left select the new one, on the right select the existing one, then click Tr…6 -
Re: How do you like Access Control by Storable so far?
We also have an after hours emergency number at the exit gate. However, when they call, I'm getting the tenant name so the next business day I can send them an email for whatever the situation was. …1 -
Re: How do you like Access Control by Storable so far?
Train your tenants. But seriously, there are places that can get into real trouble if they don't let people out. You could install a switch to activate the exit gate (emergency exit) inline with a ti…1 -
Re: Payments not processing correctly
@gingerohsnap - Thank you for sharing your concerns regarding the payment processing issues you've been experiencing with Sitelink at your facility. It sounds like these problems have been quite disr…1