Best Of
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Re: Rate Increases on tenants with permanent discounts
Thank you for the advice, I get rate increases every day, by the handful, so I could possibly pull this idea off. Yes I have an employee who puts a discount back on for someone every year (she pays …1 - 
      
Re: Sitelink email defaults
Setup > Email On the right side under default email settings, uncheck the box that says to always BCC site.1 - 
      
Re: Rate Increases on tenants with permanent discounts
I also do individual rate increases. So when I have a tenant receiving a non-expiring discount, I base their rate increase off what they are currently paying. I noticed that when the account would re…1 - 
      
Re: Rate Increases on tenants with permanent discounts
I negotiate rate on an individual basis. If the tenant has a permanent discount, it will "fall off" after the rate increase. You can always change the rate to reflect the discount amount, o…1 - 
      
Re: Meet Agent Assist: The Chatbot Made Exclusively For Self-Storage
I dont need a robot to do may job---I do need software that works-The recent upgrade is a giant leap BACKWARDS1 - 
      
e-Contracts not opening?
Every time I would like to open a tenants e-contract the document does not open and gives us an error message that says it is due to it not being a supported document or it has been damage. Any help …1 - 
      
Re: e-Contracts not opening?
If I rent a unit in person, I can print afterward. Have had issues with eSign leases come back signed online. And yes, opening leases in SiteLink also gives me an error: Failed to load PDF document. …1 - 
      
Re: Reservation notifications
I never received texts for new reservations but did get an email---the recent "upgrade " eleminated the email notice.1 - 
      
Re: Storable Website Rentals -Phone Number-Sitelink User
No I have them set that way also-it does not work on the online rentals--they will acknowledge that it does not work but they have no intention of fixing it-I have had several conversations with them…1 - 
      
Re: Storable Website Rentals -Phone Number-Sitelink User
But NOW - you can add their Storage AI....can't fix what's broken but we can add more and more less needed stuff....that we will only support for a short time anyway. And let me be clear - I'm still…1 



