Best Of
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Re: credit card declined - never seen this reason before.
I have seen it several times--never was able to find out what it is either1 -
Past Due and Lien notices processing error
As of yesterday when I go to process Lien and Past Due notices on my reminders list I keep getting a processing error. The tenants are set up on email and SMS delivery, so I'm not sure what's going o…1 -
Re: How can I reserve a unit?
Thank you.1 -
Re: How can I reserve a unit?
I thought you were referring to an online reservation. In store, we use Lead to Lease.1 -
Re: Report to see future move ins?
To see future move-ins, you can run the Move-Ins & Move-Outs Report. Select "Start and End Dates" under the "Period Selection" section and set the end date to a future date. T…1 -
Re: Identification
We accept any government-issued photo ID, and because I was a notary for a long time, I will take it up to 5 years expired. In storage, the address on the ID is often not their current address, so th…1 -
Re: How is a next payment due date changed?
If his payment method has already cleared, you could do an offline payment. This way his card or whatever isn't charged again but it brings him up-to-date.1 -
Re: Feature Request Collective Submission
Yes!! We need number 3!!!2 -
Re: Feature Request Collective Submission
AMEN I say! Here's my #4: Please, for the love of all that is good, give US the OPTION to view or not to view the AVS Mismatches from the Reminders tab. The numbers are not right. The AVS are good. H…4 -
Re: Feature Request Collective Submission
I have three things for them to fix 1. SPELLCHECK in tenant notes! 2. Option to print AND EMAIL rate increases! We shouldn't have to manually go into each account after printing the batch and send ea…3
