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eSign Options
I am taking the leap into eSign for my leases. Here's my question: When having the tenant sign in person (vs. emailing it to them) do you guys have a separate computer screen on the counter for the tenant to view the lease and sign? or just a signature pad and a copy of the lease laminated for them to read? What works best…
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Auction
After auction may I take tenant to small claims court for outstanding rent due on unit
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Ever checked out the SiteLink Services Status Page?
Did you know? SiteLink posts its server status on its very helpful, detailed and informative services page. Any known issues with the SiteLink infrastructure are shown here, and you can subscribe to updates and alerts to keep you informed of any issues that come up. •View charts showing response times in different regions…
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Collating Lease Agreements and other Documents Generated in Sitelink
I am looking for assistance on how to collate documents as they are printed for site link. For example if I print two lease agreements, our printer currently prints them each page twice. This forces me to have to separate the document into two piles (containing one of each page). Is there a way to collate them as they are…
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sell keyboards that were mistakenly bought
Hi, my owner bought 2 keypads for the Digigate system and unfortunately they are not the right ones. We use the Digigate 700, but, he purchased the Digigate 700LX Classic keypads. Sadly they cannot be returned. I am posting asking if anyone know a place that buys this type of keypad. Thank you for reading my post.
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Auto Bank Payments
Where do I enter a tenants bank information for auto pay?
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Rent Increase Notices
I use the Sitelink Tenant Rate Optimization and it works very well. My question is regarding the actual notices when they are processed. I'd like to send an email along with a printed notice, but can't see how to do both in the Print Rent Change screen. It gives a choice when processing to either print or email, but not…
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e-sign tablet
is there a preferred tablet/computer to use for e-sign?
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How is Prepaid Rent Refunded in Sitelink
Hello, I am new to storage and am learning Sitelink Software. I was curious about a scenario not covered in the training material so far. 1) Say you have tenant that is annual billing, on 1/1/17 rents a $100 storage unit, and prepays $1200 on that day for the entire year 2) Tenant decides on 3/31/17 that they want to go to…
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Form Options
Good afternoon! Could SiteLink consider creating a receipt compatible with our Epson receipt printer? We've been able to minimize the amount of paper we use and it's more economical for us to print a smaller receipt, but with the current form receipt configuration it leaves off details of the receipt. If anyone has figured…
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Multiple employees with same initials
Hey guys! Have you ran into the problem of having employees with the same initials? If so, how did you differentiate them in SiteLink so when notes are left you know who they are from?
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Tenant Insurance
We are wanting to start offering insurance to our tenant's and I am reaching out to get your advice on who you go with and why? I know some facilities require their tenant's to have insurance and some don't, some offer insurance and some don't. I am wanting to see what your suggestions are as to why you require it or why…
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Can I Scan Documents into Tenant Files
I would like to be able to scan documents into individual tenant files. Example, Signed Credit Card Authorization forms Is this possible?
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WEBINAR: Export Successfully with SiteLink TOTAL Accounting
Available on-demand! Hosted by James Renouf - SiteLink Customer Support / Corporate Trainer on March 18, 2015 SiteLink TOTAL Accounting delivers financial reporting, audit tools and integration with the accounting software of your choice; included in SiteLink Web Edition at no additional cost. Export Successfully To Your…