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Esign document does not attach to email
Please help me troubleshoot Esign attachment to email. I sent Esign document to customer and the recipient could not find an attachment. She showed me on her phone what was received. There was no attachment. Is this a system error or am I missing something?
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How do I make our lease size for mobile screens?
Good morning! I am trying to set up our lease to fit mobile screens. Right now, we use an RTF form for our lease, and that works great for computers and tablets, but if a customer uses their mobile device there's either a lot of white space or it's zoomed really weirdly. I've attached a screenshot to better show what I'm…
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Invalid Property ID on E-sign email error
I am setting up my site for e-sign and making a training video for my employees on emailing the lease to our tenants. Every time I get to the part when I am to click on emailing the rental agreement I get this message: Error creating Bluemoon lease: Invalid Property ID. Can anyone please tell me what this means and how to…