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Adding access into Sitelink Access?
We changed our gate software to Sitelink Access two months ago and have set up a single company unit. How do we add additional codes for contactor access?
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Primary vs. Alternate on a lease
I encountered an issue yesterday in which a couple who rented a unit together less than a month ago has since parted ways, not amicably. The female is on the contract as the primary and the male is on the contract as the alternate. Both parties are claiming rights to the unit. The male came in yesterday morning and changed…
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Access customers entire gate code report
So I have a customer who needs a document of when he entered the facility and exited the facility from a specific date a year ago. Am I able to go that far back and if so how would I print something like that out?
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Setting someone to office hours.
Hello. We are using the old Digigate PTI system at my facility, along with Sitelink. I am attempting to set a customer to office hours only, and it is not working with the account I am using to test it. I can not figure out why. So, I have added an office hours "time zone" to digigate with the perimeters that I need. I…
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Q. What's so different about this access control system?
A. The short answer would be "The Internet". This keypad works just like your traditional self-storage keypad, the only difference is it's connected to the cloud. There are no other boxes, software or controllers to install. There are no wires to run back to your main office. You simply have a relay wire over to your gate…