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Feature Request Collective Submission
SiteLink states that their only basis for considering new features is the frequency of requests made for a particular feature. This is unwise considering that even if a request is addressing the same problem, it may not be the same "feature" requested to solve it- if a request is even made at all.. So I wanted to try…
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Innovation & SiteLink Features
Hello, As a site administrator, I was hoping to initiate a dialogue around a. non-conventional or experimental methodology you've implemented that has become an effective tool for your day to day administration, and b. SiteLink features you've considered or requested that you think could simplify or improve overall…
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How to open more than one screen/window at a time in Site Link (2 separate accounts open same time)?
If I'm typing an important note in one account and suddenly a separate tenant comes in office to pay, I am unable to minimize the account window I am typing the important note in and then open the account window of the tenant who has come to pay, at the same time. I have to close the window I'm taking down the important…
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Entering new inquiry for unit type
Most of our inquiries are interested in a specific unit type (RV, exterior, etc) and/or size (10x10, etc). Yet when we enter an Inquiry in SL Web Edition, it always assigns a specific unit number to the inquiry, even when there are no vacancies at this time. Thus, we only get a reminder for an inquiry when the assigned…
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Including the "red note" from payment screen into collection screen?
Is there a possibility of having the payment screen "red note" include on the collection call tenant screen? We have a few tenants who only get paid at certain points of the month and while we have the note in the payment screen to remind us not to call them until that date when we are going through the collection calls…
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Feature Request: Notice when online credit card payments are made with card not in name of tenant.
This is a feature request: Can we be notified when a payment is made online from somebody using a card other than tenant? We had a credit card fraud case were a tenant used a compromised card. We did not notice the multiple attempts until we looked at the Notes Screen. Not something we want to do for every online payment.…
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NSF Checks in Sitelink
I had a tenant with a bounced check. When I went in to the NSF reversal screen to input this as an NSF check it let me click on a check from 2011 and do the payment reversal on that check. When I realized what I had done I went into the correct payment and did the same thing and then went into the customer payment screen…