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Feature Request: Notice when online credit card payments are made with card not in name of tenant.

RonRon CARegistered User ✭✭✭
This is a feature request:
Can we be notified when a payment is made online from somebody using a card other than tenant? We had a credit card fraud case were a tenant used a compromised card. We did not notice the multiple attempts until we looked at the Notes Screen. Not something we want to do for every online payment.

Sample Note:
3/26/2017 2:42 PM  WW: Note - Kristina Young successfully logged into Mobile Web Template at IP address: 73.220.45.122
3/26/2017 2:41 PM  WW: Note - Name: Alex kaplin Type: American Express CC Number: *2003 Amt: $78.00
 Msg:     DECLINE                       Reason Code: 000005
3/26/2017 2:40 PM  WW: Note - Kristina Young successfully logged into Mobile Web Template at IP address: 73.220.45.122
3/26/2017 2:39 PM  WW: Note - Name: Adrian c lee Type: Visa CC Number: *3536 Amt: $39.00
 Msg:     DECLINE                       Reason Code: 000005

Comments

  • Sue_CSue_C NADaily Operations Certified, Advanced Operations Certified, Administrator Certified ✭✭✭✭✭
    edited June 2017
    Hey @Ron, great request. Credit card fraud is a big issue. Customer Support says they need more info about what you're looking for, it's best to call them at 919-865-0789 (option 2) and hash out the details to solve this. Good luck!
  • Chuck_VionChuck_Vion VASiteLink Employee, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified marketplace moderator
    edited June 2017
    The best way to request a feature or function for SiteLink software is to call Customer Support, as Sue mentioned above. This allows the support rep to investigate the request with you in real-time to see if the function already exists, and if not, they can record an in-depth account of the request and create a case that is then sent to the development team for review and prioritizing.

    Some of the greatest features of SiteLink have come from customer feedback, so please keep the ideas coming. Doing so via Customer Support, 919-856-0689 option 2, is the most efficient way.
    Chuck Vion
    FineView Marketing
      |  Chief Marketing Officer
  • RonRon CARegistered User ✭✭✭
    Done, thanks
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