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Eviction Notice
I have a customer that continually does not follow our facility rules. In our lease agreement it says that either the owner or the tenant can terminate their lease with a 10 day written notice. I mailed him a certified letter a month before his due date letting him know we would not be renewing his lease with us however he…
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Delinquency Emails
Did you guys create your own emails for delinquent tenants? Or did you use a template?
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Overlock unit for reasons other than unpaid rent
do you overlock units for other reasons other than their rent is late? IF so how do you track these units in SiteLinl
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Can an RV be impounded?
We have an RV tenant that is past due. AGAIN. They get caught up then after two months they are late again and get over locked (not that I really have a way to over lock an RV) I just make sure they don't access it at all. I have sent over lock notices, past due notices and am at the point of a preliminary lien. However we…
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How do you overlock an RV/Camper?
I am new to running a storage facility. We have overlocks for units when a tenant doesn't pay, however, we also have RV slots and a tenant is constantly overdue. It is a pull behind camper. I am not worried about them moving the camper because we do not have an automatic gate so they can't move it without us knowing, my…
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Cold weather!
I just finished doing my overlocks for March. I cannot imagine doing this in a colder climate. I'm in Dallas and my heart (and cold hands) ache for those of you in the freezing cities around the country today! Blessings!
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Prevent Reverse Overlock reminders for multi-unit tenants until all units are paid?
There is a setting for our gate under Company > Setup > Gate Setup > "Gate Access Rules for Multi-Unit Tenants" > Mode 1 ("If one or more units are past due, the gate is locked for all units (default)." However, when a multi-unit tenant pays the balance on only some of their units, a Reverse Overlock reminder generates for…