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Credit charges posting under the wrong column issue?
Has anyone has had an issue where credit card charges posted to
accounts showed up under the Ledger column for Charge, but the charges were
included in the Receipt column under Checks. All of the individual payments were credit cards and show they were posted as credit cards. None of our other daily reports have had an…
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What card reader device do you use at your storage offices?
Our offices are looking to switch to something new. We are looking for a card reader that integrates well with SiteLink that has a swipe, chip and tap feature as well as an apple/android pay function. What is everyone using currently?
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Refund to random walk in customer?
Is there a way to give a refund to people who are not a tenant of our self storage facility? We sell pretty everything you need for moving. Boxes, tape, labels and so on. Random people will stop by to buy items. If for some reason they come back asking for a refund , can storable refund that ?
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Prorated/Partial Credit Card Refunds
Hello everyone! We recently moved over to SiteLink Merchant Services because they wouldn't accept our CC processor anymore, and we've started running into various issues. In this case, a tenant paid a year in advance but no longer needs it and wants a refund for the unused time. We can't go the route of "voiding" the…
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Credit Card and ACH setup freedom removed
I don't know if anyone has noticed - but Sitelink has secretly removed any ability we had before to choose our own credit card and ACH processor without going through Sitelink first. The buttons formerly under marketplace to be able to connect to other processors and enter the connection codes ourselves are gone. I can set…
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Check Out SiteLink Merchant Services!
SiteLink Merchant Services seamlessly integrates payments in SiteLink. A single-source software and payment processing package is a natural fit. SiteLink OneSupport gives you a single help line for reliable, accountable support. Payment processing integration lets you reduce errors, audit, auto-reconcile and get lower…
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EMV Equipment Needs
Do you know when SiteLink will be allowing new equipment to be integrated into the program to allow for EMV cards? What credit card equipment can be used?
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Payment Processing for International Companies
I'd love to use the automatic payment processing of credit cards but my company is located in Panama City, Panama. Unfortunately the solutions offered in Sitelink are not available in my country. Has anyone using sitelink has solved this integration outside Australia, UK, Canada and USA? It would be great to be able to use…
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Who has switched from Sage to Sitelink Merchant Services?
Who out there has switched from Sage to SL Merchant Services, and what was your transition experience like?
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Payment Security - Hackers want your Sensitive Data - Are you Protected?
Sensitive data can be taken from many places: a filing cabinet, payment database, key logger, network vulnerabilities, etc. Please share your best practices.