Prorated/Partial Credit Card Refunds
We recently moved over to SiteLink Merchant Services because they wouldn't accept our CC processor anymore, and we've started running into various issues. In this case, a tenant paid a year in advance but no longer needs it and wants a refund for the unused time. We can't go the route of "voiding" the payment since it would return the full balance paid. However, when I moved the unit out and went to do the prorated refund that way, it would not give me the option to refund it by a card - only cash, check, or money order. If possible, he'd like the refund back on his card. Can anyone advise on how to do a prorated refund back to a tenant's card?
Thanks in advance!