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Which screen do I use to place multiple units together for a customer?
I remember it was on a training video but don't recall which one...
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Sitelink keywords in forms for office hours?
Maybe i'm blind but i've gone over the list a few times and never recall using one in the past but is there any keyword along the lines of <Site.OfficeHours> perhaps that i'm missing? If there is not one I would think it'd be useful for those of us with multiple sites to oversee. For instance i'm revising all of our sites…
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WORKAROUNDS
Hi there, this is our second time using Sitelink, its much better than it was 7 years ago but still not perfect for us in the UK. One of the issues we find hard to fathom is the many cases where you have to account for things outwith Sitelink, case scenario: Customer
moves out. Operative
does not click the prorate at move…
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ACH processing question
Has anyone that has been changed from ACH ExChange to Profituity had processing issues? We have pending ach payments form 11/16/17 to 11/27/17. It seems Site Link and Profituity are not communicating upon the committing process. Just wondering if anyone else has had issues?
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Finding Locks on non Rented units.How do 'YOU' deal with this?
Im new to the Storage Industry, I'm Just wondering how to deal with matter?
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Do you require address changes have a signature? Is an e mail good enough?
At our facility we store mostly boats and vehicles. Can be tricky when having to auction one off.
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Late fee schedule
Hi, I am having trouble understanding and quoting the next time a fee hits for a tenant. My late fee schedule is on day 30 of delinquency a $25 fee assesses and so on. However when I go into days past due it will say that tenant is 29 days late, but there is a fee to process. I can count the days late on a calendar and see…
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MULTI- UNIT MOVE INS
Hello, Is there a way to move a tenant into multiple units all at once? I just had one moving into 11 different units and had to click on & edit each unit individually - an hour later I'd love a solution! Any help would be great. Thanks!!
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Address City Auto-Fill
When moving in a new tenant and inputting their address, the city auto fills when you start typing in the first couple of letters. Is there a way to delete some of these? Over time the city has been misspelled and I would like to delete the incorrect ones. I've searched everyone and cannot seem to find if there is a way to…
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Emailing Greetings
Forgive me if there is, (I can't locate one) but Is there a link to email customer Holiday/Birthday greetings? I would love to do that for our tenants.
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Sitelink crashing since windows 10 update on laptop
Has anyone had issues with windows 10 and sitelink crashing? I completely just reinstalled sitelink on my laptop that I've been using it on for over 4 years now and still get the same result. It loads normal but the second it finishes loading and pulls up the main screen in instantly crashes. It's been doing this since the…
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Partial Payments
How does everyone handle the partial payment situation with tenants, we do not make money on promises. If a payment like that is made and nothing else is paid wouldn't you have to resend a cert letter, or re lien them ??
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Site Map
My map was created with a North - South orientation (Top to Bottom). The property is approx 1000 ft in length. Printing a "whole site map" results in a very tiny map. Would it be possible to change the entire orientation 90 degrees? I know units can be shifted but what about the whole map? Printing to legal size paper…
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Its the season to be Thankful!