ACH processing question

websterb Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified ✭✭✭
Has anyone that has been changed from ACH ExChange to Profituity had processing issues? We have pending ach payments form 11/16/17  to 11/27/17.
It seems Site Link and Profituity are not communicating upon the committing process.  Just wondering if anyone else has had issues?


  • Sheryl_Scott
    Sheryl_Scott SiteLinkMerchantServices Moderator, SiteLink Employee ✭✭
    @websterb Hopefully, our tech support was able to help you. You may have looked at the report during a gap in the sweep while the transactions were being transitioned from Pending to Sent. If you have any more questions, feel free to send me a private message.


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