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"Set & Forget" Issues
Has anyone else having issues with this new feature? I had a few of my tenants mention that they did not receive their invoice after I had set this up. I even tested it out using my own email address and there was nothing in my inbox or junk/spam. I have notified Sitelink of this issue but I was curious to see if anyone…
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Skagit Self Storage
Hi! we are a new facility and are doing our first Pre Lien. Do all Preliens/Liens look the same? Can I get some examples? we are using the standard form from sitelink right now.
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Moving in Previous Customers Who Left With Unpaid Charges
I feel it would be good if the software would show that a previous customer moved out owing a balance. For instance, had a customer rent forklift recently. We apply to account afterwards as charge is dependent on time used. Customer came back saying they'd stop by the next day to pay the charge. Space was empty the next…
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Attachments to emails
How do you add an attachment to emails sent through Tenants accounts?
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Print name of employee who processed payment on receipts
Is there anyway to have the employee name printed on the receipt when processing payments?
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Who uses Sitelink stand alone edition?
Anybody using the Stand Alone Edition of Sitelink?
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Mini-Co Moratorium
Wow! Just got this from Mini-Co. It never occurred to me to think about all those storage facilities. I can't blame Mini-Co. I'd do the same thing. HURRICANE FLORENCE MORATORIUM For self-storage owner/operators who have facilities located in Virginia, North Carolina, South Carolina, and Georgia, and offer…
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Who uses the SiteLinkStore Website??
Pros and Cons to using the SiteLinkStore Website? I would like to update my website and just seen that SiteLink has this option.
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Sitelink Online Payment
Is there a method , within the sitelink software that clients can log on to the system and pay their bill?
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Refunded credit card didn't process?
Hi everyone! I went through and processed a credit card refund (after the close day), via the NSF screen. About a week went by, and I received a call from the customer that the money was never put back on her card. I double checked the CC processor website (we use Payeezy), and it doesn't show the payment was ever…
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eSign Contract questions
I am wondering if there is a way to have the customer sign the eSign contract before moving them into the storage unit. We are coming across problems such as moving them into the unit and them not ever signing the contract or getting it back to us. Would like to know if there is another option we have that will force them…
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Credits
I know with Site Link you can set a credit limit for employees. Ours is $300.00, i have never reached mine yet but i have an employee who it keeps saying has reached her limit. When i check the reports it doesn't seem to me that she has used her limit or credits. So I was wondering what counts as credits?
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Hurricane Florence
Just wanted a best of luck to the Sitelink Staff and Families during hurricane Florence. Here's hoping damage and danger are as minimal as possible.
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Security System/Surveillance products
Hi All, Would love some feedback on your surveillance systems - what's worked, what hasn't. What brands have you found to be stable (or UNstable!). Any reviews for these brands: LTS or Dahua cameras and NVR? Feel free to elaborate on your wired and/or wireless experiences too. Thanks in advance!
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Holiday Marketing Ideas
Looking for Holiday Marketing Ideas to attract new customers and community involvement. Anyone have any ideas that they would like to share?
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ABIS Mold(HK) Technology Co.,Ltd
ABIS was founded in Shenzhen China,in 1996,adjacent to Hong Kong,has its own factory of 12,000 square meters. With the advanced facilities from Germany, Swiss and Japan, and a highly experienced design and engineering team.Servicing various markets including Automotive & Aviation, Household & Industrial, Electronics &…
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Maintaining Do NOT Rent List
Is there an easy way in SiteLink to flag tenants as Do NOT Rent? Especially with multiple locations?
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Reserving "unavailable" Unit
When our units are vacated we code them unavailable until they are cleaned and ready to rent. I have unit that is on the list to be prepped that I want to reserve for a tenant. How can I do this?
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Search check number
Is there away to search a check number in sitelink to see where the check was applied to and which account? I know I can go to the tenants page and look at the receipts of all of the payments that have been made or go to the ledger setting. But I am curious if you can actually search by check number anywhere? I am new to…
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Open late 1 day a week
Hi, our hours are standard through the week except one day we are open later. Is it possible to set this in the store hours on the store information tab? Thank you.
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Office Printer
What kind of office printer does everyone use? Looking for an all in one (printer, copier, scanner & fax) and it's be nice if it had 2 separate paper trays one for letter and the other for legal paper.